Small Business BankReviews of smallbusinessbank.com

Not bad. So far everything works well. Customer service is friendly and responsive. Free checks too. 10 debit transaction per month required otherwise $4.95 monthly fee. Still reasonable.

After I sent in my documents I wasn't expecting to have to talk to anyone to finish setting up my account. I was hoping everything would be handled online when I had the time to spend rather being on the phone using time I couldn't afford. The representative was great and I did express that I didn't have much time, she assured me we could get this done in 15 minutes and true to her word it was over in 15 minutes. From there I had a few questions and concerns and I used the chat feature and email to reach out. Replies were fast and friendly and my questions were answered and issues resolved very quickly. I couldn't be more pleased with the customer service. I wish they had bank to bank transfer and that the website and app were more modern. The lack of bank to bank transfer and having to finish account set up by phone is what prevents me from giving this a 5 star rating. Mobile deposit works well, I recieved my debit card and free checks quickly. Overall I am glad I chose Small Business Bank and do recommend it to anyone with a Micro-Business.

I've Been Banking with Small Business Bank for 3 years now and have to say the're freakin awesome. I know a lot of people are leary of doing business strictly on-line, especially a bank... but SBB has made the process and relationship just as personable as your favorite local coffee shop: professional, efficient, and easy to work with.. Kudos to SBB, and I just opened up a personal account recently because of the great service i've gotten over the last few years with my business account.

Their customer service is awesome. So helpful and caring. So far no compaints.

Would highly recommend this bank, especially for those out of state. Customer service is excellent.

Still dont habe access on the app for the bank

After submitting all my documents, I hadn't heard from them for about a week. When I called, they finished my application and approved my account. I just assumed they had a long list of people to call back. A status update would have been nice, but overall, it was a great experience. While many banks require you to be in business for a year or two, they don't. I also love the low fees!

I was searching for a bank that was friendly to small business owners and, as their name states, they're the perfect match. Very few fees, a mobile app that works great, and their support team is very friendly and professional!