jeff K.
I love SBB
I love SBB. They really do care about customer satisfaction and are patient with you and are willing to help you with any questions you may have. It is a very clever concept and I would highly recommend

Our goal is to provide Micro and Small Business owners with cutting-edge financial services and supportive banking technology. As a small business ourselves, we’re here to help Micro and Small Business owners navigate the challenging path to financial and entrepreneurial success. You’re free to set the course to your destination, of course. Our technology and experience will simply guarantee some wind in your sails.
Small Business Bank (smallbusinessbank.com) has 140 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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jeff K.
I love SBB. They really do care about customer satisfaction and are patient with you and are willing to help you with any questions you may have. It is a very clever concept and I would highly recommend
Ibillal ADAMOU M.
Ibillal ADAMOU moussa Fidelity bank account number now 6558150571 I need loan 500000 naira to stat a business with you now tanks
Brenda W. Dilllingham, LMFT L.
I have been using Small Business Bank for several years. I appreciate their detailed security measures to set up the account. I have had excellent customer service for any question I may have. I have not had any problems with transfers to my personal account or paying bills. Any problems I have encounter have been my own mistake and mostly involved technical issues. I have had many more issues with larger banks in the past and feel the service SBB provides is superior and valuable.
Response from Small Business BankJan 19, 2021
Hi Brenda - thanks so much for telling us about your experiences with Small Business Bank. Our goal is to provide personalized service to our small business customers, regardless of size; we are glad that you are pleased with the service that we have provided. We are also very excited about our new banking tools that we will be rolling out to our customers this spring. More to come soon on this, so stay tuned. On behalf of all of us, thank you for being a dedicated Small Business Bank customer.
Joe
Have had nothing but positive experiences since starting to deal with Small Business Bank over four years ago. I keep a small amount in the account - money goes out just as quickly as it comes in - and with other banks, this would create a big service charge issue for a home-based small business. Not with this company. Instead, I deal here with next day credit on deposits and 24/7 access. And, in the one case I would have had an issue, I received a call from them "before" the issue actually happened in order to straighten it out. You don't get that kind of service from any bank today but here I am bragging on them for service quality.
Austin B.
They do a good job of holding my money! I started banking with them when I was 17. Back when they were Gardner bank, I set the account up with my mom back then. After awhile they changed their name to Small Business Bank which I thought was weird. And then they up and left Gardner and moved to Lenexa??? It was very annoying, and very inconvenient. I went in the other day to get my mom removed from my account and they said that they can't do that without shutting down my account and I can't reopen one once I shut it down because they don't do personal accounts anymore? Only business. Overall I actually don't like this company at all, I just want this to be on their website.
Cas
Excellent for Small Business. No hidden fees, no highway robbery. Communication is fast, easy and courteous. The web interface is a bit outdated and lacks some information, but nothing major or critical. I love SBB!
customer
love the sbb family. They have been very helpful and kind in my experience
Michael W.
What impresses me about SBB isn't so much the good account terms and features -- and they are. It's how they handle things when something outside the usual takes place. SBB has a great personal touch with their customer service, and I heartily recommend them.