Slø - not fast fashionReviews of slojeans.co

Response from Slø - not fast fashionSep 26, 2024

Hey Savannah, Your review has us beaming! Thanks for sticking with us through our growing pains - we're thrilled you feel the wait was worth it. Four pairs? You're officially a Slø superfan! It's fantastic to hear that each cut has hit the mark for you. And those pockets? We're on a mission to end the tyranny of tiny pockets in women's jeans! That crossed double belt loop detail getting some love is so nice to hear :) It's the little things, right? We're impressed your first pair lasted a full year of near-daily wear. That's some serious mileage! The gusset definitely pulls its weight in the durability department. It's great to hear both the scan sizing and manual measurements worked out well for you and your husband. We're all about that perfect fit, no matter how you get there. Your feedback on the thickness and stretch is spot on - we're always aiming for that sweet spot between durability and comfort. Keep rocking those Slø jeans in style! Stay groovy, The Slø Team

Response from Slø - not fast fashionSep 25, 2024

Hey Gary! Your review has us grinning from ear to ear! It's awesome to hear how our cargos have become your trusty work companions. We're impressed by the heavy-duty workout you've given these pants. A 20oz hammer on one side and a 20 volt driver on the other? That's some serious gear-hauling! And those back pockets stepping up to hold those beefy batteries? Talk about going above and beyond! While we might not officially recommend using the pockets as a mobile hardware store, we're thrilled they held up to the challenge. It's music to our ears that they transformed into the comfiest work pants once you offloaded your tools. Your washing machine adventures had us on the edge of our seats! We're relieved (and a bit amazed) that they came out looking fresh as daisies. Your "go to town" pair showing just a touch more love? That's the kind of wear and tear we can get behind. Wool and silk blends, you say? Intriguing ideas! We're always cooking up new fabric combinations, so keep your eyes peeled for future launches. Your feedback helps shape our next moves, so thanks for the suggestion. We appreciate you putting our jeans through their paces and sharing your experience! Keep building and creating in style! Stay groovy, The Slø Team

Response from Slø - not fast fashionSep 25, 2024

Hey Jennifer! Your review just made our day. It's fantastic to hear our cargo pants have become your go-to for fieldwork. Forty years of farming experience? That's some serious cred, and we're honored our jeans have earned a top spot in your work wardrobe. We're stoked that those pockets are pulling their weight - holding water bottles and all your gear without the need for an extra bag. That's exactly what we were aiming for. The fact that they're standing up to your red soil and still coming out of the wash (and dryer!) looking fresh is awesome. Don't worry about the low dryer setting - we're just glad they're holding up so well for you :) "Leg prisons" for your old jeans? That's a new one for us! We're thrilled our jeans have taken over your wardrobe. And hearing that our t-shirt has become a favorite too? That's the icing on the cake. We appreciate your patience with each order. As a thanks for your stellar feedback, we'd love to offer you a sneak peek at our upcoming designs in future as we make the leap into other types of garments. Interested? Just let us know. We'll shoot them over when we're nearly ready. Keep rocking those fields in style! Stay groovy, The Slø Team

Response from Slø - not fast fashionSep 18, 2024

Hi Nic, Thank you so much for taking the time to share your experience with Slø. Your positive review truly brightens our day and reinforces why we're so passionate about what we do. We're thrilled to hear that your new jeans have become your favorites! It's wonderful that you understood and appreciated our learning process. As a startup, we're constantly evolving, and customers like you who recognize this journey are incredibly important to us. I'm particularly pleased to hear about your positive experience with our communication. Keeping our customers informed and responding promptly to questions is a top priority for us, and it's rewarding to know we met your expectations in this area. Your confidence in ordering from us again is the ultimate compliment. We understand the hesitation about buying jeans online, and we're honored that our product has won your trust. Additionally, I'd like to share some exciting news. We're currently implementing major upgrades to our production and logistics systems. Our goal is to reduce delivery times to 30 days or less while maintaining our commitment to quality and personalization. We're looking forward to serving you even better in the future. Thank you again for your wonderful feedback. Customers like you inspire us to keep pushing boundaries in sustainable, personalized fashion. Stay groovy, The Slø Team

Response from Slø - not fast fashionSep 17, 2024

Dear Kim, I'm Ralph, COO at Slø. I want to personally address your concerns and apologize for the frustrating experience you've had with us. Your disappointment is completely justified, and I take full responsibility for the issues you've faced. First and foremost, I want to offer you a full refund for your order. I'll process this immediately, and you should see it reflected in your account within 3-5 business days. Please let me know if you don't receive it. I understand you feel like you've been messed around, and I'm truly sorry for that. We've been working tirelessly to improve our processes and communication. The latest delay you've experienced is due to an unexpected customs issue with our shipping partner, which is unfortunately out of our direct control. However, I want to assure you that we're doing everything in our power to resolve this. Your package will be with you in less than 2 weeks. Regarding the t-shirt, I sincerely apologize for the confusion. You're right - we should have better managed our inventory for promised items. We've learned from this mistake and are implementing new systems to prevent it from happening again. Our website is currently on hold for our October launch, which is why you're seeing a waitlist. Your promo code will be valid when we relaunch, and our prices will return to our standard $99. I understand this doesn't make up for your experience, but I want you to know it will be there if you ever decide to give us another chance. We've made significant improvements in our operations. We're now able to deliver all new orders within 30 days of measurements being submitted, or we offer money back. This is a huge leap forward from our earlier timelines. I know words may ring hollow at this point, but I want you to know that your feedback is invaluable in helping us improve. We're committed to doing better and living up to the expectations of our customers. Once again, I sincerely apologize for your experience. If you have any questions or concerns, please don't hesitate to reach out to me directly at [email protected]. Best regards, Ralph de Lisle Chief Operating Officer, Slø

Response from Slø - not fast fashionSep 16, 2024

Hey Ellea, Thank you for your incredible support and for sharing your experience with us. Your journey with Slø, from our very first soft launch to now, means everything to the team here. We're so happy to hear that our jeans have changed your mind about denim! Your description of the comfort, fit, and those all-important pockets is exactly what we've been striving for as we've refined our production process day after brutal day over the past year. Your patience through the initial hiccups has been invaluable. We're excited to share that thanks to supporters like you, we've made significant improvements. We're now able to deliver all new orders within 30 days of measurements being submitted, or we offer money back. This is a huge leap forward from our earlier timelines. It's amazing to hear that your jeans are still going strong after a year of use. Durability is a key focus for us as we work to change the fashion industry for the better. Your commitment to only ordering Slø jeans from now on is the ultimate compliment. It's customers like you who inspire us to keep pushing forward, overcoming challenges, and striving for new heights in personalized, sustainable fashion. We can't wait to continue serving you. As we expand our offerings, your feedback will be crucial in helping us maintain the quality and fit you've come to expect from Slø. Thank you for being such an integral part of the Slø journey from the very beginning. We're excited about what's to come and hope you'll continue to be part of our story. Best regards, The Slø Team

Response from Slø - not fast fashionSep 10, 2024

Hey Dee, Thank you for taking the time to share your experience with us. Your detailed feedback and understanding mean so much to us - and helps! We're thrilled to hear that your jeans are serving you well, even during pregnancy! That's exactly the kind of versatility and comfort we aim for. Your observation about the fabric thickness is valuable - we're constantly refining our materials based on customer feedback. Our newest fabrics are durable and meet the requirements of customers, most of whom asked for thinner fabric, but who are also concerned about the durability. Your patience and support throughout our journey, from discovering us on TikTok in 2022 to your purchase in late 2023, is truly appreciated. You're right - as a young company pioneering a new approach to fashion manufacturing, we've faced numerous challenges. We're working tirelessly to improve our processes and deliver on our promises. I'm glad you understood the longer delivery time given our circumstances. We're excited to share that thanks to recent improvements, we're now able to deliver all new orders within 30 days of measurements being submitted, or we offer money back. This is a huge leap forward from our earlier timelines. Regarding the sizing, we're constantly refining our measurement system. Your feedback helps us improve this process for everyone. We'd love to hear more about your experience with the sizing when you have a moment. Thank you for believing in what we're doing and for your plans to order again. Supporters like you, who understand our mission and the challenges we're tackling, are the reason we keep pushing forward. We can't wait to serve you again post-pregnancy. In the meantime, if you have any suggestions or thoughts on how we can improve, please don't hesitate to reach out. Best regards, The Slø Team

Response from Slø - not fast fashionSep 3, 2024

Hey Tracy! Ralph here, and I've got to say, your review just made my day. It's like you've peeked into our playbook and nailed exactly what we're all about. You know, when we kicked off this Slø adventure, we had this crazy idea: what if we could make awesome jeans for everyone, pockets and all, without breaking the bank or the planet? Sounds simple, right? Ha! If only the big fashion players got the memo. But here's the thing - every curveball they've thrown our way has just made us more determined. No pink tax? Check. Sustainable processes? You bet. Laying it all out there, warts and all? That's our jam. Your investment in Slø? That's not just money in the bank. It's fuel for the revolution. It's a big ol' "take that!" to the fashion dinosaurs who said it couldn't be done. We've been pulling all-nighters, grinding away to make this dream a reality. And guess what? We're now shipping jeans in 30 days or less, or your money back. Boom! You're not just a customer or an investor. You're part of the Slø squad, helping us flip the script on fashion. And for that, we can't thank you enough. So, what's next on our mission to jean-ius? Stick around and find out. It's gonna be one hell of a ride! Stay groovy, Ralph