Slø - not fast fashionReviews of slojeans.co

Response from Slø - not fast fashionDec 3, 2024

Hey Lexi! Thanks so much for sharing your Slø experience with us! We're so glad you feel the wait was worth it and that you're loving your custom-fit jeans. You're right - there were some shipping hiccups along the way, and we're really grateful for your understanding about that. It means a lot to hear that you found our communication helpful throughout the process. Your appreciation of our sustainable and ethical practices makes us so happy. It's customers like you who understand our mission that keep us motivated to keep pushing forward. The good news is, we've made even more improvements since your order! We're now able to deliver all new orders within 30 days of measurements being submitted, or we offer a full refund. No more long waits! Thanks again for your support and kind words. We're delighted to have you as part of the Slø family. Stay groovy, The Slø Team P.S. If you have any ideas about what you'd like to see from us in the future, we'd love to hear them!

Response from Slø - not fast fashionOct 24, 2024

Hey Emily, Thanks for your sweet and simple review :) It's so good to hear that you're loving your Slø jeans. You've hit all the high notes we aim for - quality, comfort, style and fit. That's exactly what we're about! Just so you know, we've streamlined our production process since your order. We now deliver all new orders within 30 days of measurements being submitted, or we offer a full refund. Stay groovy, The Slø Team

Response from Slø - not fast fashionOct 21, 2024

Hi Krytsa, Thank you so so much for sharing your Slø journey! It's great to hear from someone who's been with us since the very beginning on TikTok :) You're absolutely right - that "at cost" sale was a wild ride for us! We were blown away by the response and, as you mentioned, it did lead to some challenges. We're so grateful for your patience and understanding during that time. Most of all, we're thrilled that you love your jeans! It's great to hear that our sizing worked well for you and that you're enjoying the soft, stretchy fabric. Your comment about them being the best jeans you've ever had? That's what we're aiming for! Thanks so much for the shout-out about our communication during the delays. We really believe in keeping things transparent, even when things aren't going perfectly. And we're glad you appreciated the lifetime discount and store credit - it was the least we could do to thank you for sticking with us. Just so you know, we've made some big improvements since that sale. We're now able to deliver all new orders within 30 days of measurements being submitted, or we offer a full refund. No more long waits! Thanks again for sharing your experience and for being part of the Slø family. Your support means the world to us. Stay groovy, The Slø Team

Response from Slø - not fast fashionOct 17, 2024

Hi Hilary, It's so good to hear about your positive experience with Slø! We're really glad we were able to get you what you needed. You're absolutely right - we've had our fair share of speed bumps as a new company. We're so grateful for customers like you who've stuck with us through the growing pains. Your understanding means the world to us. Just so you know, we've made some big improvements since you placed your order. We're now able to deliver all new orders within 30 days of measurements being submitted, or we offer a full refund. We're constantly working on smoothing out those speed bumps! Thanks so much for taking the time to share your experience. It's feedback like yours that keeps us motivated to keep improving and innovating. Stay groovy, The Slø Team

Response from Slø - not fast fashionOct 11, 2024

Hey Una, It's so good to hear about your Slø experience! We're so happy that we've managed to turn jean shopping from a chore into a success story for you. Getting that perfect fit for curvy figures is exactly what we're all about. No gaps, no struggles - just jeans that fit like they were made for you (because they were!). It's amazing what a few photos and our sizing tech can do, right? We know the struggle of finding jeans that fit both hips and waist is real. So hearing that we've nailed it for you? That's what keeps us going :) Just a heads up - we've made some improvements since your order. We're now able to deliver all new orders within 30 days of measurements being submitted, or we offer a full refund. So if you ever fancy adding to your Slø collection, we've got you covered even faster now. Thanks so much for sharing your experience. You're helping us spread the word that great-fitting jeans for all body types aren't just a dream anymore! Stay groovy, The Slø Team

Response from Slø - not fast fashionOct 7, 2024

Hey Jilley, Your review just put a MASSIVE grin on all our faces! Thanks so much for sharing your experience and for giving our new process a whirl. Six pairs? You're officially part of the Slø hall of fame! We're absolutely chuffed that you took Ralph up on his challenge - and even more thrilled that we could deliver on our promise. Those dates you've shared are music to our ears. It's awesome to see our new 30-day delivery guarantee in action. We've been working our socks off to streamline our production process, so it's fantastic to hear it's paying off. And let's talk about those jeans! We're over the moon that you're loving the comfort. And those pockets? We're on a mission to end the tyranny of tiny pockets, one pair of jeans at a time! Your enthusiasm and support mean the world to us. It's loyal customers like you who keep us motivated to keep pushing forward and improving. Thanks again for being such an awesome part of the Slø family. We can't wait to see what you think of our future designs! Stay groovy (and enjoy those pockets!), The Slø Team

Response from Slø - not fast fashionOct 7, 2024

Hey Shelby, Thank you for sharing your experience with us :) We really appreciate your understanding and positivity. You're absolutely right - we've hit some bumps along the way, but we're working our socks off to smooth things out. It's great to hear that you've noticed our efforts! We're sorry about the slight defect in your order. That's definitely not the Slø standard we aim for. But we're thrilled to hear that Ralph was able to sort things out for you. Providing stellar customer service is super important to us, so it's fantastic to know we hit the mark there. Your excitement for our next launch has us buzzing too! We've got some cool stuff in the pipeline that we can't wait to share. Just so you know, we've made some big improvements since your last order. We're now able to deliver all new orders within 30 days of measurements being submitted, or we offer a full refund. No more long waits! Thanks again for sticking with us through the growing pains. It's awesome customers like you who keep us motivated to keep improving and innovating. Stay groovy, The Slø Team