Mattress WarehouseReviews of sleephappens.com

I first bought a mattress and it smelled of chemicals, and the smell never left, but I was able to exchange it for an organic mattress that is wonderful (although much more expensive) and which I would recommend!

I went into the Williamsburg location and was "fitted" for my bed. The salesman, Brandon, walked me through everything and was very helpful without being too pushy. I made my choice but wanted to discuss it with my Husband prior to making the purchase. I was unable to speak with him while in the store so Brandon gave me his card to call him back. I called later that afternoon to order but their credit card system was down. Brandon went ahead and ordered it and asked that I call back the next day with the card information. Since there was some difficulty I was given free delivery. The whole experience was good from the beginning to the end even with the hiccup due to them giving free delivery. I would highly recommend their services!

I was on limited time and Brenda helped me quickly purchase a mattress for my Aunt. I feel like she took care of me throughout the entire process and I am very happy with my purchase and the price I paid.

Experience at store was great and the delivery guys were very respectful and nice. Pleasure purchasing from here.

We were told about what a good warren rt was on your product, how hassle free and problems would be handled and how accommodating the company and their personal would be if there was a problem with your product until; when after only two and a half weeks our mattress had two inch sunken areas and was causing me and my wife sore hips and shoulders due to the top matting sinking to a hard stiff area two to three inches deep in the mattress. After a couple calls to the store manager he became very curt on the phone and was almost smart alacky upon each contact with him. Would never buy from your co. again not because of the product but due to the attitude directed towards my wife and myself. The manager even lied about his schedule when I tried to schedule coming back to the store which was a two and a half hr. drive each way for me and I am a medically retired law enforcement officer and traveling that distance is a difficult task for me.

Very good experience, no hassle, took as much as we needed to get the right mattress, salesman was very helpful

The customer service and good prices were what I was looking for. I love my new hybrid set. Hoping that it lasts for many, many years.

told we were geting box spring got cheap platform deliver hard as a rock went out and brought 3inch mattress sponge cover only whey to sleep on mattress . we live in up scale senior developement and wold tellanyone who asked about your treatment not good //