Sleep GalleriaReviews of sleepgalleria.com

Didn't receive mattress when promise. It tool a month for delivery. Receive my sheets but they where used.

We had an awful experience after buying our mattress. It never even arrived. We began contacting Sleep Galleria after the delivery date had come & gone. And while the staff was polite they could never confirm where the mattress was. The told us it was with the white glove company, but then told us it hadn’t actually shipped. When we tried to cancel we were told the person who handles cancellations was out and they would call us the next day. The next day came & went and we were never contacted. So we called the next day and we’re left on hold. We finally got them to start processing our return after an email request. But it took multiple phone calls and e-mails to get the return process started. But to date we still haven’t received confirmation that the cancellation was actually completed. This was a painfully stressful process and I’ll be happy when we get our final cancellation receipt.

Still waiting to receive both my mattress and base together. I thought both were ordered at the same time but somehow the mattress was ordered without a base. The base was ordered on Sept 30th and still no response as to when it will be expected. I can't have the mattress delivered without the base : (

I've contacted support several times my chair needs to be repaired. The airbag hasn't worked since I got it. It's been 4 months now with no resolve. Extremely disappointed, these massage chairs are not cheap.

I’m pleased with the product but I was promised a specific delivery time due to it being a birthday gift, I finally received the chair over a week late. When I ordered it I was told it be delivered on time… Total BS

I was not given notice that the chair was on its way or a tracking number.

Your installation process and delivery damage my furniture brand new and they damage my wall..it's know October and it's still not fix

Sleep Galleria did do their part fir the most part. However they were at the mercy of the delivery company who I would give no stars to. My true grief with Sleep Galleria is that they promised they would make it up to me as it took around a month fir the carrier to deliver my chair after it was in the DFW area. To this date I still have not seen Sleep Galleria refund some of the charge back to my credit card. I was always taught that a person's word spoke of who they are. As well it's what you do not what you say that determines your character.