sleepbysanti.coReviews of sleepbysanti.co

Received wrong color bedding and not returning my emails to return they ignore people

I ordered this product because I was not sleeping well. So my therapist said to me “sometimes you even have to invest in your sleep.” Baby I was inpatient but it was well worth the wait. 1st: DON’T BE CHEAP… you need to order a set WITH THE OVERSIZED COMFORTER INCLUDED… the comforter goes inside the duvet cover which makes it fluffy and heavy! and the velvet fitted sheet set is unmatched. I sleep in real life clouds every night now. I ordered the AMORGOS FINE VELVET KING SIZE RED AND GRAY 10 piece set and it’s top-notch quality! I ordered another set in Mocha for my guest room. My guest deserve to get this same sleep experience . Now when I lay to close my eyes, because of sleep by Santi I’m no longer sleep deprived!

I have a few sets of sheets, pillow cases and comforters. Absolutely 💯 LOVE all of them!!! Worth the money in my opinion! I sleep better!

I have just received my Blanket Color: SNOW. Excellent, excellent excellent excellent I am extremely happy with my blanket. It’s very warm which is great for my arthritis legs. Very professional and classy in packaging, the blanket in a satin black velvet bag with the company‘s name. I will be ordering again next month I have seen your Jaguar pillows which I hope will look just as the same as the blanket that I ordered very professional only had to wait 10 days. I couldn’t be more happier. Look forward to purchasing again with your company, thank you once again.

They have very shady policies. No cancellation before shipping being one of them while they charge you for return shipping. They hold to that even when they send you the wrong item. 8-15 business day shipping that they never hit put you off for a week after then ask for 2-3 more weeks by offering you 10% off. The customer service is very poor only offer excuse no remedies to adress issues. They say in stock ready to ship but they never ship on time

So comfortable and customer service was amazing!!

Ordered a duvet. After reviewing the quality of their items and complaints, cancelled the order any hour later. They said they cannot cancel any order and have to ship it, and then I have to ship back. Do not be fooled. Those pictures are created with AI. The product looks nothing like the picture as others have stated. Now I have a dispute opened to try to get my money back on an item that's been over a month and never shipped.

I ordered the fluffiest duvet they have and after waiting 2-3 months i got the least fluffy one, called them and they said they are sorry and the will ship the right one, a month later they said it was shipped but stock at the port or wherever it is in California, 2 moths later still stock somewhere so i never recieved it. Had to dispute it w my CC company.