SLEEP365®SLEEP365® is a sleep lifestyle brand that champions a life lived to its fullest potential through the power of healthy sleep. With a commitment to sustainability, we craft organic, non-toxic bedroom products, ensuring our customers' comfort is in harmony with the planet. Our team’s expertise delivers a curated selection of accessible luxury products, each one tailored to meet your unique sleep needs and enhance your nightly experience For Every Good Night.
SLEEP365® (sleep365.com) has 102 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Decoration & Interior · San Jose, California
Excellent
Decoration & Interior · Los Angeles, California
Excellent
Decoration & Interior · Ontario, California
Excellent
Decoration & Interior · Agoura Hills, California
Excellent
102 approved reviews, newest moderated first
Cheryl
Mattress installers were polite, competent and careful. New mattress feels more supportive. Wife has soft and husband has medium firmness. Wife notices better sleep.
Response from SLEEP365®Apr 20, 2026
Thanks for your 5-star review highlighting the polite, careful, and competent work of the delivery team. We appreciate you sharing the dual firmness option, and are very glad for the report of better sleep!
Alyssa C.
I love the mattress I purchased. However, I went to the location in Marin and purchased my mattress late January. I was told that I would probably receive the mattress at the end of March. I didn't end up receiving it until April. They never reached out or had the decency to keep me updated on the status of my mattress & bed frame. It was a very expensive purchase & I paid everything up front. I was the one who had to reach out to see what the hell was going on & when I would be getting my mattress. I did receive a loaner mattress after I contacted them to see when I could get the loaner. I would have really appreciated better communication on their end to at least keep me updated as to when I'd be receiving my purchase & if there were any delays, instead of being left hanging wondering what's going on. The delivery crew was good though.
Response from SLEEP365®Apr 19, 2026
Thank you for your honest feedback, Alyssa. Sharing your experience helps us see where we can improve our service. We appreciate you taking the time to write your review. And we're happy to know that you love your new organic mattress!
Denise M.
I love this tore. They have taken good care of us.
Response from SLEEP365®Apr 15, 2026
Thank you, Denise. We really appreciate you taking the time to share about the care our team provides.
customer
They were very knowledgeable and friendly, explained very clearly that all was well, and asked what else they could do for us
Response from SLEEP365®Apr 14, 2026
Thank you for your 5-star review, Linda. We're so happy that you are pleased with our knowledgeable and friendly customer service.
Ariel F.
Disappointed with how long it took to get the shipment out. It's been a week and just now a label is being created.
Response from SLEEP365®Apr 14, 2026
Thank you for sharing your thoughts, Ariel. We appreciate your feedback and will be using it to review our shipping notifications process.
Sharon
I had to back order the pillow. I waited 3 months, but 365 kept in touch and gave me updates. Great company, great service, great product.
Response from SLEEP365®Apr 14, 2026
Thank you for your excellent review, Sharon! We appreciate your patience while we restocked our bestselling pillows. And thank you for your kind words about SLEEP365's great service and products!
Orest K.
good customer service, love my purchase
Response from SLEEP365®Apr 14, 2026
Thanks, we appreciate your review of your positive experience and your purchase.
Belinda
Great store with a super selection in Los Altos. Michael was so kind and helpful. I wish you had a store in Toronto.
Response from SLEEP365®Apr 8, 2026
Thank you, Belinda! We're so glad you enjoyed our Los Altos showroom. We appreciate your feedback about Michael's kind helpfulness. Such a lovely wish to have SLEEP365 in your community, thank you!