SLEEP365®Reviews of sleep365.com

I would have given it a 0 except for delivery was very good. I will never purchase Naturepedic again. Service was the worst I've ever experienced. Nobody wants to take responsibility. Nobody would put me in touch with somebody who would give me answers. I waited for over two months for a delivery and was told by one person they were doing me a favor. I had to explain that it was his job to handle my situation. I hope this time this mattress doesn't sink. Again, the person I dealt with for delivery was good as was the people who made the actual delivery. With that exception my opinion is NO THANK YOU.

I love the mattress I purchased. However, I went to the location in Marin and purchased my mattress late January. I was told that I would probably receive the mattress at the end of March. I didn't end up receiving it until April. They never reached out or had the decency to keep me updated on the status of my mattress & bed frame. It was a very expensive purchase & I paid everything up front. I was the one who had to reach out to see what the hell was going on & when I would be getting my mattress. I did receive a loaner mattress after I contacted them to see when I could get the loaner. I would have really appreciated better communication on their end to at least keep me updated as to when I'd be receiving my purchase & if there were any delays, instead of being left hanging wondering what's going on. The delivery crew was good though.

Disappointed with how long it took to get the shipment out. It's been a week and just now a label is being created.