Back Science™Reviews of backscience.com

Update, owner reached out himself and was able to figure out what was going on. Really appreciate the help looking forward to receiving the mattress

Love the bed, but took 4.5 weeks to receive.

Easy ordering online great Reviews. Whole Year to try it out total of 35% in discounts Thank You for Honoring First Responders which I am a 35 Year veteran of being a Volunteer Firefighter/EMT

Product quality.

A few thoughts. First, I regret not paying extra for delivery and setup. I live alone in a new state where I do not know anyone who could help me with setting up the adjustable bed frame and queen size mattress. Being 66 years old, it was too heavy and awkward for me to safely unpack, move from my living room to the master bedroom and setup. That took me 3 days to finally complete. Secondly, I do not like how difficult it was to make the bed with the sheet set I bought with the bed. It is too silky and hard to manage plus the fit of the top sheet doesn’t fit very well. It isn’t wide enough to tuck in under the mattress. Also, I ordered what I thought was white but received what I would call ivory or cream color. I will keep the sheet set for now and give them a try before final consideration if I will return the sheet set or not. I bought the bed with the hope I can move from sleeping in my recliner back to a bed since having back surgery in 2023 and still in daily pain and discomfort. The reason I haven’t been able to sleep in the bed mainly has been needing to find a bed that didn’t make my back pain worse. My sincere desire and hope is your bed will be the answer I am so desperately looking for is a less painful sleep experience. Sadly, so far, I have been in more pain not less. However, I am still trying various sleep and bed angles settings before making a final judgement on whether or not keep the bed.

Website was easy to use and the customer support in excellent.

It took a month before my bed was finished and then it sat for almost a week before shipping. When the bed finally got to my area, it sat for a week where no one contacted me about delivery I then had to contact the company for info on how to contact the delivery people, was given the wrong phone number, when I finally figured out the right number and they gave me the number for the actual delivery people. Then the delivery was three hours later then the scheduled time and they weren't going to take the old bed.

Soooo easy to order! Thank you