Sam S.
Great Customer Service
I recently purchased a Technics SL-1200GR turntable. This was my first purchase from Sky by Gramophone. The purchasing process was easy and shipping was fast, as expected for a major retailer. Where Gramophone excelled was when I unboxed the turntable to find a cracked dust cover, likely from shipping. I called Customer Service/Manuel. He worked with me and Technics to have a new dust cover shipped to my home in about a week. Thanks Manuel and Gramophone, job well done! You’ve earned my business for future purchases.


