SKY by GramophoneReviews of skybygramophone.com

I had an overall very good experience with SKY by Gramophone. I had been looking for the Denon AVR-4700H for months and couldn't find one anywhere. Somehow I came across SKY and the website said they had some in stock. I was lury and decided to call. I mistakenly called a store and the only two they had in stock was already sold and a demo. After mentioning I was an online buyer he looked at a different inventory and confirmed there were a few available. I went back online and placed my order. Said I would receive in 4 or 5 days. By days 5 I hadn't heard anything from them and decided to write and they very quickly responded and told me it would be shipped the next day. It was shipped out as they stated and I received it a day later. The only negative I could say about them is they really should double box their items to offer better protection than the original box the merchandise came in. I was really nervous opening the box but luckily everything was in tact with the exception of a couple broken Styrofoam pieces. Otherwise I would have given it 5 stars. The price was good, being ex-military I received a discount and even better I wasn't taxed since I'm not a resident of MD or DC. I would definitely buy from them again!

I have experience very good customer service by everyone at Sky By Gramophone that I have been in contact with. And definitely I shall shop with Sky By Gramophone when needed and I very highly recommend them to all with the experience that I have had. I bought an Technics SU-G700M2-K and a Pro-Ject Record Player from Sky By Gramophone. Thank you and sending my best to Sky By Gramophone. Best Regards Brazil.

Fast and friendly service. The guy who called to confirm the order was very professional.

Even though they did not have the product I was looking for both Manuel and Warren went out of their way to find the product I was interested in .

Never got a confirmation email on my order, but other than that, pretty good.

Availability and price of product met and exceeded my expectations. I would gladly use them again for my electronics needs.

Extremely fast shipping!

Outstanding first experience with SKY by Gramophone. Not only did SKY help secure a backordered DAP but I exchanged correspondences with an awesome, dedicated rep (gratitude, Mark), who updated me periodically about my order. I felt genuine passion and enthusiasm from customer service to be of great help. Received package much sooner than anticipated, followed by excellent after sale support too. SKY pulled through for me before, during and after my purchase. Am very grateful, can't recommend this company enough!