Skybound EntertainmentReviews of skybound.com

Ordered the frostpunk 2 collectors they created and part of the package bundle was getting the game three days early. Took days off ready to rock. Got the game and code 2 days after release. 5 days late. They said it was a computer glitch and acted like they didn't give a crap about the wasted value. Never using this company again. Only 1 stars because the product I did get was pretty good. But the game is the primary product, which was late and customer service was garbage.

Scam company. They sent out product that they know got damaged. Instead of contacting customers to give them a heads up of their error, they are intentionally keeping silent. Very bad faith

Skybound used a third party shipper who couldn't ship properly. In turn, many if not all of the comics that they sent out got damaged. Sadly, I purchased 147 of these. They knew about this issue, and didn't inform me. I only found out because of another issue with their shipping. They lied to me a few times, and only by my investigative work did I figure out that they were withholding the info that they sent me damaged product. I wasted hundreds of hours worth of time solving an issue that was 100% on them. All for nothing. Still at the time of writing this review they aren't proactively contacting customers and letting them know that they are likely affected and received damaged product. This is a scam company at this point. They have no ethics or morals

I spent a lot of money on the latest invincible drop and both of my orders arrived damaged with some of the worst packaging I have ever witnessed. It appears skybound subcontracted their UK distribution to a third party company and whoever was in charge of logistics/assessing QC did an appalling job. My friends and I spent a lot of money and all of our orders arrived damage. On top of this, I had another poor experience trying to claim my refund with a CSA giving unhelpful/copy and paste responses. As big supporters of skybound this feels like a cash grab with no consideration or care for the customer.

I couldn't believe it when Skybound had a $1 sale over the weekend! I picked up several compendiums and hardcovers that I'd been wanting for a while, and everything arrived quickly and in perfect condition. Definitely helped me get a head start on holiday gifts for friends and family. Planning to order again during the holiday season and hoping for some new Walking Dead collectibles. Thanks Skybound!

Hello, My name is Julien Marchal, I purchased the collector of Callisto Protocol and after they cancelled my purchase and refunded and didn’t give no reason, I wanted really much this collector and the game was awesome.

Great customer service (especially Seb) helping out with point issue on Insider and love the point system that gives discount purchasing Skybound Loot...

Fixed my address in less than 30 minutes after the email was sent, I expected it to take at least a day or more, very happy.