Margaret R.
Dealing with this company is a…Nightmare
Dealing with this company is a nightmare,do not touch them with a barge pole.I recently purchased a Pitbull Gold,all was well until the first recharge.It was soon dying after 2 to 3 uses and the battery was going from 80% to zero overnight. I contacted the company and sent back the faulty battery,a new one was sent but it was missing the gear shaft,which apparently I should have removed. I am now left with the battery/motor unit,the blades but no gear shaft.It is like owning a car without a gearbox,completely useless. Email exchanges have convinced me they just do not care. I intend to seek redress in the small claims court,but this is something,suffering as I do with multiple health conditions I do not need. Please,please give this company a very wide berth,I expected better from a US based company,bitterly disappointed.


