Skull ShaverReviews of skullshaver.com

If I could give zero i would still waiting on the product that has gone missing no replacement no refund missed the intended birthday as was a gift useless customer service

Très mauvaise expérience avec Skull Shaver. J’ai commandé une Diamond Pro directement sur le site officiel en pensant recevoir un produit premium neuf vu le prix affiché. À la réception, en ouvrant les têtes de rasage, j’ai découvert des poils à l’intérieur de l’appareil. Je trouve cela totalement inadmissible et franchement dégoûtant pour un produit censé être neuf. Au-delà du manque de sérieux, cela pose aussi un vrai problème d’hygiène et de sécurité sanitaire. Un appareil de rasage qui arrive avec des traces d’utilisation soulève forcément des questions concernant les bactéries et le contrôle qualité. Pour une marque qui se présente comme “premium”, recevoir un appareil manifestement déjà utilisé est inacceptable. À ce niveau de prix, on attend un minimum de contrôle qualité et de respect du client. Très déçu de cette expérience.

Replacement blade head was defective. Skull Shaver Euro support spent nine days cycling through deflections instead of honouring the EU statutory warranty: a 10% discount code offered as the remedy, an incorrect 30 day window argument, an RMA for the wrong part, and basic questions ignored for days. Amazon resolved it in under five minutes. If you still want to get it, buy via Amazon. The brand's own support is worthless.

overpriced and poor quality. it takes way too long to shave your head. I regret buying it. And the shaver is build really bad,flimsy parts and very cheap materials used. I bet they use a cheap Chinese brand and put their own brand logo on it and sell it with a ridiculous mark up

Absolutely shocking customer service! Still selling blade heads that are impossible to clean and unclog even though they have acknowledged that and changed the design! Refused to refund original postage costs and offered a 10% discount (which is on the website anyway). Couldn’t care about their customers in the slightest. More interested in making a quick buck than retaining long standing customers

I got a Pitbull shaver as my first head shaving product since shaving my head in 2023. The unit works well enough, but doesn't seem to last very long on a charge and can cut out with not much warning mid-shave. Blade replacements cost almost the price of an entire headshaver from other brands, and the last blade I got from them became jammed and defunct within two weeks of use. I have now switched to another product.

My first shaver failed after 6 months, unit just wouldn’t turn off, I was bought another one at Xmas and 4 months later that has just failed, this one won’t turn on! Having now read how many poor reviews they have I’m not even going to bother trying customer services. Please don’t waste your money with this company

Bought this as a present for my husband after 6 months the battery wouldn't hold, would cut out half way through use after being on charge for hours. I emailed to ask for advice and never heard anything back. Shocking customer service (non existent!) and a crap shaver which in my opinion is well over priced for how long it lasted. It now won't turn off, waiting for the battery to run out for it to hopefully stop...