Skis.com - Under New Ownership May 2023Reviews of skis.com

No response on orders. Do not keep anything in stock and will not respond to your contacts. Same issues as everyone else. Wish i would have read this first!

Complete mess with shipping & inventory. No customer service. Please do not buy from this seller. Placed an order almost a month ago. They shipped items marked as out of stock but another one (which according to the web site was in stock) still not shipped. And yes, phone call always ends with a message that no agents available so no way to contact them. I wish I knew this firsthand....

I ordered some cross-country skis. Got a killer deal. Somebody whanged the package during shipping and the tails on two of the four delaminated. Simple mistake, I figure, but could have been avoided with a few cents worth of foam. I emailed them about it, and six days later I'm wondering if I'll hear back. I called today during business hours, spent about 10 minutes on hold. Sure, makes sense, there's a viral pandemic on. After a while, they start giving me the option to press 1 to have a rep call me back when one's available. I pick that. A minute later, they called me back. IT WAS A ROBOT CALLING TO SAY NOBODY WAS THERE TO CALL ME BACK 😂😂😂. 10/10, I'm still laughing at this. Guess I'll try epoxying these skis myself. Still got a nice discount. We were saving up to buy some skis at a local shop, but then my hours got cut when COVID hit. God bless the workers who have to deal with customers after the Skis.com robot prank calls them, if there are any during the pandemic. I actually hope their workers have all quit and are thriving as they spend their labor within their communities and watch the death throes of the consumer economy from a safe distance.

First bought pair of skis in and came slow but they showed up as advertised. Ordered ski carrying case nothing Should have been here November 17th still no show. Will not answer phone, return emails. Should have read reviews.

I placed an order for a ski helmet on 9/17. Was told there was an estimated ship date of 9/30. I still have not received my product.

Complete scam. Ordered my skis 10/3/20. When my skis didn’t come on the 18th, when it was scheduled to come, I called customer service just for them to tell me my order was canceled. I had no alert or notice that my order was canceled. Placed my order on the 18th again. Said my skis were supposed to ship today the 28th then the 2nd of December, 7th, 8th, 9th, 10th, 11th, and now the 12th. Called customer service 3 times now to see whats wrong and have gotten a different answer every time. PLEASE DO NOT ORDER FROM THIS SCAMMERS!

Fraud! I ordered neck warmer and didn’t get the product. They don’t answer the calls or emails.

SCAM ALERT! DO NOT BUY FROM THIS MERCHANT! 25 min hold. No response to calls. No response to 3 emails. No response to customer service calls to get a return authorization number. Fake reviews on their Google Ad !!!! SHOP ELSEWHERE