Skis.com - Under New Ownership May 2023Reviews of skis.com

I ordered skis to take advantage of end-of season sales. And there was only one pair of skis that I wanted left in stock. By the time I placed my order, it was gone. And that's understandable. I received a very courteous email from Lea at Skis.com that informed me of this, and assured me that my credit card was not billed and any pending charges will be cancelled. I am gratified to report that everything was done as promised, and in four days the pending hold was removed. I do not write reviews often, but wanted to state that I was well treated by this company. I gave four stars only because the website should have been updated when the item was no longer available.

Ordered some XC boots from Skis. com. Got scared after reading so many negative reviews. Called 3 days after I placed the order, because I hadn't received an order status update. Customer service picked up after 1 ring. Told me my order had shipped 2 days prior and would be arriving the next day. Was also given the UPS tracking number. Item arrived next day, as stated. Only reason I am giving 4 stars instead of 5 is because they didn't originally send an email stating my order had shipped. Most online stores do that these days.