Skis.com - Under New Ownership May 2023Reviews of skis.com

I'm still waiting for my North Face back pack. I attempted to call numerous times but to no avail. I feel robbed.

I made a purchase from Skis. They sent an order confirmation, billed my PayPal account. They did not ship the product. They did not respond to emails or chat messages requesting tracking information. When I finally talked to a customer service person, she told me the item is out of stock. She said my account was not billed and put me on hold. No one answered.

DO NOT BOTHER!! DO NOT TRUST THIS COMPANY Ordered a jacket, Aug 19th and then didn't hear anything for 2 months, called multiple times, and to finally call again and have them send me an email, saying they sold out after almost 3 months of no answers. HORRIBLE COMPANY.

Ordered a backordered helmet on 9/20/20 that was supposed to ship on 9/28/20 but never did. I contacted the manager "Rick" twice to see what the hold up was. Both times he told me it was in stock and would be shipping. Fast forward 9 days later and my helmet has not shipped and I have not been contacted by anyone regarding my order. Worst sporting goods company I have ever dealt with. STAY AWAY!

I ordered a Sweet Protection Helmet and pair of Uggs at a discount....too good to be true. Called a couple times and have "in the dark" call center folks lying on behalf of the company about glitches. Skis.com Exec Team and CEO should be ashamed for leading an immoral marketing scam. I get skis.com emails daily dangling deals. I've unsuccessfully unsubscribed multiple times. What a sham of a company.

Good ish response time but my order took so dang long to process

Ordered a product online and the orders status was at "processing" for 7 days. So I finally reach out only to be told there was a glitch and they didn't actually have the product I ordered. Offered no way to fix it and basically acted like they did not care. Worst customer service I have had in a long time.

I ordered bindings on the 9/6 and they currently say they are being processed. They said they would be delivered by 9/24 - I've contacted customer service multiple times via email, phone, and facebook. NOTHING!!! They give you the option to get a call back and the phone calls back and atomically hangs up on you... This is insane!!!! Never order from this company