Customer
While the product I bought was not what…
While the product I bought was not what I was needing. The return and credit return was easy and quick. I would do business with SIONYX again

SIONYX is a silicon-based photonics company that develops proprietary night vision camera systems for commercial and defense related applications. Our primary commercial markets include hunting and outdoors, law enforcement, search and rescue, executive protection and maritime.
SIONYX (sionyx.com) has 725 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Customer
While the product I bought was not what I was needing. The return and credit return was easy and quick. I would do business with SIONYX again
Josh B.
Quick service. Fast shipping. Product works as stated. Have not had much of a chance to use it yet but so far it seems good. Cant wait to get more time with it at night.
Richard C.
Package looks great, BUT I have not recieved an owners manual. Therefore I cant proceed with unpacking my product. Please help. Then I can properly review your product.
Response from SIONYXApr 20, 2021
Hi Richard, Thank you for taking the time to leave us a review. We appreciate your support! When you get a chance, please don't hesitate to reach out to my email and we can setup a quick phone call! [email protected] In the meantime, here is the PDF version of the manual & guides: https://support.sionyx.com/support/solutions/61000127393 Additionally, here are some helpful tutorials & guides to get you setup for success: https://www.youtube.com/playlist?list=PLcE_w7UHKH099q7g4q8LbHR9Zo_iSrC6c Happy to assist moving forward! Best regards, Justin SIONYX Team
Aaron C.
Customer service has been good, but so far I've had two defective products shipped to me. Hopefully the third one isn't broken on arrival. The third one appears to work. I compared it with a $15 IR flashlight that I bought, which is 850 nm. Both are equally bright on the camera and the cheaper light has a square beam when you zoom way in, but I personally don't mind it. The cheaper light also has a more uniform beam at wider angles. The other light won't attach to the rail mount adapter, which is a downside, but unless you really need the more covert 950 nm, I don't see how the Sionyx light is worth the price.`
Response from SIONYXApr 20, 2021
Hi Aaron, First, thank you so much for taking the time to leave us a review. We appreciate your feedback. We're sorry about your Aurora experience so far. Hopefully you're squared away with our Head of Customer care, Bill! We want to get you a new product ASAP. If not, please don't hesitate to reach out to my email at [email protected] and I'll help out! Best regards, Justin SIONYX Team
Richard C.
This is my 3rd purchase. I have given these away as gifts and ever person is loving this product. Thank you Rick C
John E Z.
Great customer service will by from again.
Paul L.
Maybe 4 stars, delivery was quick as camera was in Singapore, Camera is wonderful and bright, never seen the Milky Way like this, only concern is the March redemption for IR torch, had no information 3 weeks since purchase, I did ask about it but was referred back to the promotion page and I'm confused as to whether I receive money back or the Torch, guess I'll find out in another 3 weeks!
Response from SIONYXApr 19, 2021
Hi Paul, Thank you for taking the time to leave us a review. We appreciate your support! We're sorry about the confusion related to the March Madness promo. I see your submission in our records so you are all set to receive the promised items in a few weeks! If you have any questions or concerns, please don't hesitate to reach out to my email at [email protected] anytime. Best regards, Justin SIONYX Team
Robert F.
I have enjoyed this product immensely, and put the camera through its paces on night time hikes. I hope to add another to my collection in the near future.