SIONYXReviews of sionyx.com

Had a couple small problems and he took care of it no questions asked. Awesome company to deal with

Ok, I don't like to leave bad reviews needlessly, but this is too much. I bought a Pro model several weeks ago to use as a night scope for pigs on some property I own. The first and most misleading statement is that this is "full color" night vision. Put simply it's not at all full color. It's slightly colorized. The thing that pushed me over the edge to finally buy it is that the needlessly expensive rail mount and illuminator were included for free as part of a March Madness sale. Here's the second problem. You have to fill out some rebate form which isn't something that is just there for you to fill out. You have to seek it out. This is clearly so you'll put it off and forget about it. Well I didn't forget. Then they tell you you'll get your stuff in ~6 weeks. I got the extras today, and the rail that they sell for FIFTY DOLLARS is the male side of a picatinny. You can't attach it to a standard rail on its own. It's 100% useless. What they have pictured on their site is the appropriate set up, but that's not what you'll receive, so now you'll have to buy some other adapter to actually be able to mount it to a rifle. I want to return this. I don't even want it anymore. There are cheaper better alternatives out there. PLEASE do not give this company your money. I also want to point out I'm not some grouchy old man that doesn't know how things work. I'm 30, and I have a pretty good grasp on reality. I promise you don't want this thing for 1000 dollars. Oh also, their app is riddled with connectivity issues. I have the newest iPhone, so I really doubt it's on the phone's side. I actually took pictures of how silly this set up is, but there's not an option to upload them here. Furthermore, their return policy is good for 14 days, which is about 4 weeks short of how long it actually took them to send me the second portion of my order. They also graciously stick you with a 15 percent restocking fee. You know because it costs more to put the pro model back on the shelf than it would the cheaper ones, and then they even allow you to pay the return shipping on a product you're not happy with, so I've basically tossed ~200 bucks now for literally nothing. I'm really really disappointed in this transaction and product top to bottom. Edit: I will give them credit where it is due. They did not hold me to the 15% restocking fee. They did however stick me with the return shipping since I was having "buyer's remorse" as he put it rather than the product being underwhelming. I still would never recommend this product to anyone, but I do appreciate the refund, and I do think they were as helpful as one could expect all things considered.

Nothing but good.

I found the Sionyx PRO unit to preform very well for lighted areas by moonlight and ambient light sources and has the similar attributes as a GEN 2 as advertised. I bought it for star watching and for that it does extremely well as you can snap pictures or video of stars that you cannot see with the naked eye and it is a very compact/lightweight. With a new moon i.e.(no moon) it is difficult but not impossible to see in totally dark situations but I expected that. Overall for the cost the unit serves as a good NV and as a bonus the NV does work very well with AIMPOINT or EOTECH or other similar laser projection gunsights with the Sionyx picatinny rail system which is a very well made metal quick mount option. The case is sturdy and the unit charges appropriately. No complaints at this time.

I’m really looking forward to receiving my optic. Our Sheriff gave it a rave review and that sealed the deal for me!

Have the Pro and camera is great. Night vision is incredible. However, the user manual lacks full information and you have to hunt to assemble the full knowledge base. Customer service is lacking too. The take home from me is the product is phenomenal, but be prepared to be on your own.

My only complaint is that I can't find the password to connect my phone to the device. Everything else is great.

Amazing product and amazing customer service. Look fittest to ordering more toys from Sionyx and getting all my friends involved, too.