SIONYXReviews of sionyx.com

Recently purchase the Sionyx Night Vision camera on my new offshore boat and had it connected to my Garmin 8612xsv screens. When I turned on the camera and viewed through the Garmin screens, the view was blurry. I thought something must be wrong. I contacted Sionyx tech support and the response was: "...this looks like a normal Nightwave with a limitation from the Garmin display," Sionyx Night Vision camera resolution: 480p analog -vs- Garmin 8612sxv resolution: 1920x1080p digital This is not a limitation of the Garmin screens, Its the Sionyx Night Vision camera. I read many reviews, watched many YouTube channels discussion on the camera only to discover the true story and limitation of the this camera is not being told. I'm not a display guru but after spending upwards of $2,700 dollars for the camera and the install, very disappointed customer!!! If you are attempting to plug this camera into any modern digital display 12 inches or greater on your boat you're going to be very upset with the results. STAY CLEAR OF THIS ANALOG ANTQUATED PRODUCT!

Slow shipping, slow responses from customer service and a very poorly represented product.

I was not happy with the purchase. I emailed 3 different times to get a return label or to have someone communicate back to me but no one emailed nor called me back.

Missing package 2 and missing replacement package.

Camera doesn’t stay on, the audio is on high and there is still no audio on videos. The app interface is trash.

Your app to use with the Aurora is so bad it's completely useless. I've downloaded it over and over again, and tried everything to fix issues. I'm not the only person with these experiences with it freezing crashing or never connecting to the camera to begin with according to online forums these problems are quite common dating ba k over a year. Its clear Sionyx has no intent of improving there software. It's 2022 this isn't acceptable if you want to use "military quality" as an advertising slogan with your cameras. I won't be recommending your products.

Launched a product Nightwave that is incompatible with the new Garmins I have and they have no fix, communication is terrible and no discount or replacement in the works. They screwed up and consumers are paying the price. Unit cost me $1499, install $700, trouble shooting $250 and still no end in sight.

I’ve bought two Nightwaves so far, neither work. No tech support, no documentation. They don’t answer the phone or return voicemail or email. Save your money. Why buy something that doesn’t work?