SIMPLE MobileReviews of simplemobile.com

Sucks suck they never answer the phone..!!!

I wish I could give a "0". Horrible customer service, or better NONE. Was on the phone for over 2 hours trying to get a service rep. Unfortunetely no one picked up my call. Time to go soewhere else.

No need to elaborate on the host of issues. Let's just say it is a combination of ALL of the issues listed here in the reviews; customer service wait time, unable to resolve ANY problem, lack of understanding what the problem is...the list goes on. This is the last month for Simple Mobile. I am getting another provider. It is just ABSOLUTELY HORRENDOUS!

SimpleMobile has the absolute worst service. They left me on hold for 2 hours just to tell me my SIM card expired. Nothing on their website or chats told me the issue. Once I knew the SIM card was the issue, NONE of their authorized stores had the SIM card in stock. Absolute waste of TWO days searching and waiting to make their Mobile Hotspot work.

Simple Mobile really doesn't have a Customer Service Dept. They service is nothing but AI loops that they want to discourage you. They don't want to talk to you or care, they just want your money. They send you emails about your points. Which are actually USELESS because they make it impossible to use. Call them on the phone, for those of you who have nothing to do and no life, have fun with that. The FCC should pull their license. When I have time I'm looking for another phone plan.

I know I wouldn't have even given them one star if I didn't have to but there is nothing at all good about simple mobile it's been three months of nothing but problems upon problems

CUTOMER SERVICE IS HORRIBLE ON THEIR WEBSITE THAT CANNOT SOLVE A PROBLEM. WAITED OVER AN HOUR AND A HALF TO JUST GET SOMEONE ON THE PHONE. YOU CANNOT MOVE SIM CARD TO ANY OTHER PHONE THAT IS UNLOCKED. I THINK THEY USE THE GOVERNMENT SERVICE AND SIM CARDS. IT IS BY FAR THE WORST SERVICE THAT I EVER HAD. I WILL NEVER USE THESE GUYS AGAIN.

Been with this company for 5 years can’t get no one on the phone for 3 days trying to refill on line telling me to call 1800 number but no answer and I’m disabled