SIMPLE MobileReviews of simplemobile.com

This past month I have had a hard time getting a signal on my phone to text or call my phone keeps saying no mobile data no connection what's happening anybody !!!! can't get a hold of her real person and i hate that

Very very poor service, all I get is spam calls all day. Blocking does not work the calls keep on coming

Not even one star. Still waiting for a replacement phone after a month o f dealing with AI answering machine and half asleep customer service. Avoid this company they act like they don't want your business.Why they're still open??

No customer service, all day trying, Is big scam service, second time happening in my 2 number, Get hacked number, someone else using my number, phone with me,. Waiting in line 3 hours, no One pick up. CAREFUL USING SIMPLE MOBILE PHONE NUMBER, IS A BIG SCAMMER, HOW THEY HAVE BUSINESS , WITHOUT CUSTOMER SERVICE, PLEASE DONT USE SIMPLE MOBILE SERVICE.. AVOID IT .

Good morning, I have been with company for 4 years, I was put in a situation today which I was not planning for my family to go through this horrific matter, called first to speak to a supervisor they said you can not speak to a supervisor where not allow to connect you, I said wow okay never heard of that before explained my situation and asked can I get an extension until this Friday,June 6th so I could obtain my service so I could receive calls from the dective and they told me sorry for your problems but know we cannot help you remember 4years so I do not recommend this company runnn.

Unbelievably bad. Spent hours on support calls trying to get a hotspot re-activated. Their tech support does not know what they are doing. You SIM expires in 3 months and they don't know how to tell you that. The replacement SIM does not work. I have bought two hotspots and can't use either. They are not able to refund so I had to dispute with bank to get a refund.

What these people on here are saying is true. Customer service is absolutely horrible. Moreover, you may be hours on the line with them attempting to resolve an issue. Technical departments, no change, they are not knowledgeable enough to resolve issues. This site should allow you to write a review without choosing a star. They don’t seem willing to grant you any concessions, reprieves, credits or discounts either even when they can’t resolve an issue after hours on the line. Whoever you are don’t choose Simple Mobile. I suppose with the other providers you do pay a higher cost but you save time because the customer support & the technicians are astute enough to resolve your problems. Higher cost generally means better service & quality. I repeat, don’t choose Simple Mobile, invest your $ elsewhere, preferably with a top notch cell provider.

Simple Mobile is the WORST phone carrier out here.. Every month it’s always something.. All there workers are in competent