Simple HealthReviews of simplehealth.com

I ended up having to go somewhere else to get another prescription because they refused to write it for a simple generic that my insurance would cover. Wasted weeks and lots of stress for nothing.

They are horrible an absolute crooks. I tried to order birth control through my insurance but they sent back that they don't take kaiser so they couldnt do it. An all of this was sent through text. Next thing I know they're charging my card. When I had already went somewhere else to get it. They didn't contact me about an I never gave consent to charge my card at all. An then I contacted them about it an their email was literally so short an said sorry fda doesn't allow returns or refunds thanks have a nice day. Smh lol .. unbelievable. Best chances are going with someone else trust me. An p.s. their reviews on their site are fake. You literally have to send them a message to their email about giving a review then they will let you. If it's good. Hence all the positive reviews on their site. Smh

Well, I wish I had read these reviews before trying SimpleHealth. Despite having Blue Cross Blue Shield (a very very common insurance), they do not accept my insurance. They threatened to charge me for $75 unless I cancelled the subscription within 24 hours. They also refused to refund me for a $20 consultation fee. No doubt in my mind this company is a scam. What healthcare subscription service wouldn't accept Blue Cross?

Very deceptive company. Sent me a message over the weekend that insurance was no longer covering my prescription and that I would be charged $60 automatically if I didn't cancel the order within 24 hours. I didn't see this message in time because it was on a Saturday and I was out of town, and their customer service refuses to address the issue.

Terrible experience so far and I'm starting to feel like this company is nothing but a scam! I paid $35 for an acne consultation for skin medication back on 12/12/2022. The doctor wrote 2 prescriptions which I still haven't received to this date! I was told from the beginning that my insurance would cover the medication. Days have turned into weeks without anyone from Pandia contacting me to let me know my insurance wouldn't cover one of the medications. I had to contact Pandia on my own doing last week to find this information out. After agreeing to pay an additional $90 out of pocket for the medication and being charged for it, I still haven't received anything! The prescriptions the doctor wrote are also showing as expired as of 12/13/2022 under my profile. This isn't a fast process at all, nor is it an easy one as they claim! Nothing but a bunch of run around from the Pandia customer service team to keep you from demanding your money back! I could have been to my Dermatologist by now and he could have prescribed the same medications so I wouldn't have to pay out of pocket!

Only use if you like being scammed out of $80. I noticed an $80 charge and wrote to ask. They said that when I refilled my prescription in October they Simple Health was “not accepting insurance on new orders”. They didn’t warn me about that and just shipped it out without giving me a chance to cancel. So I had no option. Then in December they send me a 2nd refill, again at $80. This time the excuse was that I was supposed to put my insurance in? Which it is on their website. I checked and it is there. They didn’t warn me (again!!) and just shipped out and charged me. I used them before October when my prescription expired and they had been reliable back then, clearly something changed. I have insurance and have normally received this prescription free.

I would like to give excellent super feedback to these people Asyah Ali max Sophie they was amazing these guys was so amazing and highly professional 💯proud

I have been using simple health now for a couple of year. I never had a problem till recently. As of today I noticed that for whatever reason I’m being charged $80 for my birth control that I used to get for free with my insurance. Apparently I was charged $80 in August too but I didn’t notice. Normally this wouldn’t be a problem if I was notified of this new change. But I wasn’t notified whatsoever. My insurance also didn’t change so that is very frustrating. They act like they want to help women and make things easy and affordable but it looks to me that they don’t care anymore. Very disappointed they definitely lost a patient.