simabrand.comReviews of simabrand.com

Wouldn't be without it. It makes my skin so soft!

I purchased 3 towels and received a free face towel. I was disappointed when I used the towel as I found it too gentle and did not feel that it exfoliate any skin. I contacted Customer Service and after a week, received a response saying I could get $10 refund and keep the towels. I responded to Customer Service (Salia) stating that I wanted a full refund and dud not want to keep the towels. Customer Service responded by offering a 50% refund and to keep the towels. My response was that I wanted my full refund as stated by their money guarantee. Customer Service responded that I could return the "unused towels in their original packaging" and receive my refund based on their inspection. I was to inform them of the tracking number. No offer was made for refunds on the cost of mailing as stated on their website in the Q&A section. Just be aware when purchasing that their offer to try the towel and if not satisfied, you'll get your money back. They do not make refunds on opened/used products.

I gave many of these as Christmas gifts they were all excited to use them and liked them very much.

I have only used once as just received and love the way it makes my skin feel and look.

After I received my first order and I used the exfoliating towel in the shower I was hooked. I love that you can use it on your back without having to use another tool. The back scratcher side feels great and the exfoliating is wonderful.

I ordered 3 towels on December 3, as Christmas gifts. I promptly received a confirmation email with an order number and then received a second email with a tracking number. Looked like things were on track but then towels did not arrive and now order number and tracking number don’t work. I emailed the company twice with no response. Very disappointed with lack of customer service. .

Body scrub is great. Face scrub is rougher than I thought it would be

Everything was great. But at check out i didn't receive my 15% I think it was, discount. I notified u. Don't know if I ever got a small refund. But the product is great. My husband loves his and I gave one to each kids and grandkids