SilvertreeReviews of silvertree.io

The customer support was excellent. They patiently walked us through everything and helped us resolve the issues we were having.

Leanna was extremely helpful. I was unable to pair/wifi. Not only she was helpful...she was friendly as well, active listener. She was determine to solve my issues. She's a KEEPER! Highly recomnend Silvertree. Keep up the good work.

Leanna was an absolute delight to work with. She responded to my emails very fast and helped me get my new Reach setup properly. She is definitely an asset to Silvertree.

Connection problem Leanna was a very friendly and patient person. She made me feel comfortable when I explained my problem and was able to solve it by guiding me every step of the way. Because I had to have a new cell phone and not all the info was transferred.

Asked for some help and was promptly provided excellent follow up from Lena. Really all the info needed is on the website! Looking forward to receipt of my new Silvertree Reach soon! Purchased 02-22-2024.

Charge doesn’t last for week. Once only for two days.

I have had the silvertree braclet for 2 DAYS! First full day battery died for unknown reason. Second day amber light started flashing and ran the battery down in a matter of hours. I will say they do explain that if the bracelet can't connect to heaven I will have this issue where I will have to charge it everyday. I love the concept but needs tons of work. By the way it is connected to my wireless and all my lights are green. I am not going to give up yet, but please help! Day 2 I feel off the bed the night I did my review. It was hard enough to consider a hard fall. I was worried that the band was going to set out a fall notice. Only to find out during the night due to the above issue the band was dead. Thank God I was able to get up. I put the band on the charger. Fast forward to 11:00 am I looked at the band on the app and it was a 100%charged. I noticed the flashing amber light was gone! It's now 11:30 pm band is at 95%.no flashing lights. Working the way it was intended. So I guess one way is let the band go dead, and what ever is wrong will correct itself. Happy guy!

They helped me resolve my issues and I finally have everything all set up