Silvertree Reviews | Read Customer Reviews of silvertree.io

Silvertree Reviews | Read Customer Reviews of silvertree.io

Silvertree reviews

70 approved reviews, newest moderated first

Judy
Aug 1, 2023
I wish it was water proof as the shower…
I wish it was water proof as the shower and tub could be the place of greatest risk for a fall. I also find it a bit bulky
Response from SilvertreeAug 2, 2023
Thank you for taking the time to share your feedback. We're happy to share that the Silvertree Reach is waterproof rated IP57, which means it is safe to use in the shower! You're right -- showering is a time with an increased risk of falling. This is why we designed the Reach to be shower-proof - so you can live your life and still wear the Reach!
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Marie
Aug 1, 2023
I bought this for my Mom who is 88 and…
I bought this for my Mom who is 88 and it came with no written instructions. My mom is not tech savvy and it was a good thing that I was visiting her to help her set up the device. It is also bulky for a small persons wrist.
Response from SilvertreeAug 2, 2023
Thank you for taking the time to share your feedback. We appreciate your input, and it is directly being passed to our team for consideration. Thank you!
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Paula
Aug 1, 2023
Silver tree has been very responsive
Silver tree has been very responsive. They have promptly notified my first person on my list every time I've hit the button. They are efficient and doing great.
Response from SilvertreeAug 2, 2023
We're thrilled to hear that Silvertree has made a positive impact on your daily life! Your satisfaction is our top priority, and we're grateful for your support.
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Sharon K.
Aug 1, 2023
Don’t press the alarm button too hard!!
After a fall-don’t panic and keep pushing the alarm button. Give it a soft tap and wait for the RED line..Then relax..Silvertree has it under control!
Response from SilvertreeAug 2, 2023
We're delighted to hear that you are enjoying your Silvertree experience! Your feedback motivates us to continue delivering top-notch quality and excellent customer service.
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Aileen
Aug 1, 2023
I have had my Silver Tree Reach about a…
I have had my Silver Tree Reach about a month. Jason is absolutely wonderful and very patient and helpful. I am so glad I bought the Silver Tree Reach -- I feel so secure knowing I can call for help from anywhere with wifi service. A great investment.
Response from SilvertreeAug 2, 2023
This is why we do what we do. Thank you so much for your kind review and we're so happy to give you peace of mind!
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Paul
Aug 1, 2023
Waiting
so far I have not had to use my Silvertree.
Response from SilvertreeAug 2, 2023
Thanks for the 5-star rating. We appreciate your support and if you have any additional feedback please let us know at [email protected].
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