VIDAReviews of shopvida.com

Good design. Adjustable ear straps. Bendable wire around nose. Removable filter. Washable. Extra filters.

I ordered my mask early on during the first months of the pandemic. I knew that it would take awhile for delivery, but was happy when i received it. Fits comfortably, soft material, and it's for a good cause. I would definitely refer this product to anyone looking for a mask.

While it took me quite a while to get my masks, they are the most comfortable and easy-to-wear mask that I've ordered (and I have five different versions). Highly recommend. I was able to wear one all day/evening to a protest without having to adjust it and did not have any difficulty breathing.

Ugh, don't order from them!!! CUSTOMER SERVICE IS BEYOND FRUSTRATING! My order shipment was a problem and there is no real person to talk to in order to resolve it and instead they send vague emails that do not specifically address concerns or clarify anything. I have spent way too much time trying to fix and get shipment and still no resolution. BAD COMPANY!

DO NOT ORDER FROM THEM Third edit- after I posted numerous bad reviews the customer service team responded and actually refunded my money. NOTE I had asked for this three times and gotten no response. My issue was NOT that they took so long it is that they charged me and for a month never could tell me where my masks were at all- except "they are on the way" Oddly enough the masks I ordered showed up today... They are decent quality but on the small side. The removable filter is a nice touch. I would not order after all this but if you are wondering about the masks they are OK quality and it seems eventually you will get them. NOTE - there are a number of brand new l positive reviews over the past two days because so many people complained - this is suspicious as the review prior were all negative-- same as mine-- I ordered masks and filters over 30 days ago, no update, no real tracking. They charged me right away of course. I emailed customer service and all they said was "they are on the way' I asked for more details - how much longer? They said they could not say.... Basically I am out $50 and have no masks. READ the other reviews - they don't send you masks and apparently if they do they are super low quality. I requested a refund and was completely ignored--- Wish I would have read these reviews first but what they do is have "fake" reviews on their own site which fooled me... Also BBB has a C+ rating because of so many complaints... live and learn. ** SEE Peter's response below? I have contacted that email 3 times over the past three days because I saw it on other bad reviews- no contact back

My experience in working with Vida was fantastic! Customer service was great and realistic and the quality of the items were very nice.

Great mask and price Vida kept me up to date on when I would receive them like the colors would order again and I highly recommend Vida Mask

It took a while but they kept me posted. Good masks. Plus, they went out of their way to let me know how to take care of them.