shopvejii.comReviews of shopvejii.com

I ordered faux chicken breasts and faux ham. The items weren’t cold by the time I arrived home to take them inside. The breasts were very flexible (no longer frozen). I haven’t eaten them yet and chose to refreeze because I was nervous about eating them.

Prepackaged soups came quickly and were fine

Me and my daughter loves the food. It really puts a smile on our face. It tastes great 👍 it's a 10 out of 10.Thanks

The web site is easy to use, I love the products and the selection. Deliver is on time and great customer service.

First time purchasing and have not utilized my items yet but the variety on the website is amazing!

UPDATE: While we are impressed with the level of customer service, causing us to bump up the review by a star, the replacement set unfortunately arrived in much the same state as the original one did. We have assurance that they are working on their shipping practices and we'll potentially try them out again down the line with a much smaller order. __________________________ We were so excited about the variety of products that we made a large order. We had been told there was no shipping but there was on our order. It took almost 2 weeks to receive and we never had a clear indication of when we would receive it. The external box was not damaged so we can't blame UPS, but all the boxes on the food items inside were pretty wrecked up and the cooling packs were not cold any more. One item we ordered must have been mislabeled on the site because we had ordered a Field Roast Apple Maple sausage, which we had never seen before, but received Apple Sage, which we get all the time locally for a lot less. The food itself seems like it's probably cold enough, but barely - and probably, had it not still been cooler weather, it would not have arrived in any condition to eat. As it is, we're a little worried about it. We were impressed by the tremendous variety but will not be shopping here again.

Final Update: I want to like this company. And I wanted this to work. The front line people are great (seriously). But this company has supply chain and quality issues that make them more trouble than they're worth. There's been an issue with nearly all my orders with them (missing items, warehouse issues, things arriving thawed because they can't get them out in time, things out of stock that they fail to make note of on their site, etc, etc). This is a start up company and I like doing business with those as a rule. But until they address their problems, they aren't going to get my business again. Previous Update: This company resolved the issue with style. Very impressed with their above and beyond approach to conflict resolution. First Issues: I ordered from this company for the first time over a week ago.. To be clear, the first shipment being delayed and ruined was not on them. It was on UPS. A shipment that was supposed to be here on Friday wasn't delivered until Monday. It was warm and not safe for use, so we discarded it. But they issued a replacement shipment over the weekend. Though I had to contact them to send the entire shipment. It is now the following Wednesday and it still hasn't shipped. I've reached out to them was told only that I'd receive a notification when it was shipped. That is not acceptable customer service. This was not my fault either. I've still not gotten my money's worth.

I was very excited to find an all vegan company. When my order arrived everything was defrosted, the Justegg was outdated. So unless you tweak your delivery system I cannot be a customer.