shopvejii.comReviews of shopvejii.com

Great selection of products!!!

Products are awesome and shipped with care. Customer service is quick to respond with questions. Great experience.

Excellent, happy with the products and delivery!

After my last, less than stellar review, Vejii came back with the best customer service, convincing me to try out their service again, even though we just found that we can buy a lot of stuff at our local market, now. I'm giving it another shot with another big order (to make shipping worth it) and the food was tasty.

Mess my order up 3 times

Tracking the shipment was difficult. It seemed impossible to find the status of my order and when it would arrive. Once it arrived everything was completely thawed (no longer frozen). Even the cool packs were starting to melt. It came later than expected (I paid for next day shipping). It almost seemed my order sat somewhere in a hot warehouse or storage facility. The product was still cold but very minimally. Update: Vejii followed up their reply to my review with an email apologizing for the issues, issued a partial refund, and gave me a gift card. Great customer service, I was not expecting any of this. I appreciate that they went above and beyond to not lose a customer. Thank you and I will buy again now!

Have had two orders and the product has not arrived frozen. The first order was completely warm and it was replaced which was very nice and the replacement arrived cold but soft the second order had the same issue. Dry ice may be a better solution being that we are in Florida the heat here is extreme. I love the product mix and want to continue buying but concerned as we get into the hot summer months.

I was excited to get my products. Everything was perfectly packaged and frozen! The food is awesome! I will be ordering again! Prices are great and shipping is good and in a timely manner. Customer service was excellent in responding to me and my questions promptly....