ShopRiteReviews of shoprite.com

The cashier and the person he called were extremely rude. The price for one of the items I got was coming different as compared to the price it said at the place where I saw it. I told him that it’s the wrong price and he just kept laughing. He called someone and she had a lot of attitude for no reason. She talked to us in a rude manner while he stood their laughing. It is extremely rude and inappropriate to behave with a customer like this. So fed up.

There are not enough words in ANY language to explain my fury right now. I usually do my own grocery shopping. Living under the old addage that if you want something done RIGHT...do it yourself. Unfortunately, due to illness and things I have been doing some ordering here and there. This is officially the 10th order I will be placing to be filled in the Rte 211 Middletown NY store. There hasn't been 1 order that has gone off without a hitch...(try several per order.) I have received rotten and expired food, Missing items, broken items because they pack ALL of the glass jars in ONE bag. There is nothing between them and their bags are so useless. 75% of the grocery bags I receive are destroyed by the time they arrive. I live about 3.5 miles from the store! I have even had my entire grocery order picked up and "stolen." I am using air quotes because I was supposed to be the last delivery of the day. As it turns out the last 2 times that I was placing an order I had reserved the last delivery of the day. Funny thing.....BOTH times it took away my time slot! NOT because I ran over the allotted 90 min hold, because I was only in the app for approx 15 minutes or so when a message pops up saying that this time slot is no longer available. I called the 800 # and was told to call the store. I called the store who tole me to call the main #. Basically the MAIN # has a pre-recorded message that said something along the lines of if your having trouble with time slots...CALL THE STORE. Which would make sense because only each individual store knows how much manpower they have and how many orders they can manage per time slot. But I was told "I don't what you are talking about. You have to all the main #." So....do I think that it is a coincidence that on 3 different occasions, I had the last time slot yet "something happened" and I had to choose the next day? I DID prior to today. Because 2 different incidents with 2 different situations. 1 "stolen" and 1 got my time slot taken. But now that it has happened AGAIN? Absolutely NOT. It's no coincidence that the SFH department CLOSES at 9:00pm. They use 3rd party delivery services who do deliveries for MANY different stores and restaurants. So that being said...SFH is DARK and EMPTY BY 9:00pm. They have no intention of waiting for someone to pick up my order to be delivered between 9p and 10p. I am also willing to bet that they are NOT ALLOWED to block out that last delivery spot for some reason. So they keep an eye on it and if anyone chooses they last spot they get kicked out. They must have been too busy and missed the order that DID get placed and eventually "got stolen." Because what fool would pick up a DOCUMENTED grocery order and then NOT deliver it? I would be interested to know if anyone either shopping in this store or any other for that matter has had the same experience.

When a customer is confused in a situation, the respectful thing to do is explain instead of arrogantly saying the same thing over and over embarrassing the customer and then finish the transaction with sarcasm is unacceptable!! This is why I haven’t shopped in this particular store in a very long time because this isn’t the first time! There are many pleasant people that work in this store but there are some that have no business working in a customer service environment, so again I will take my business elsewhere 👎🏻

Shop rite in Garnerville NY, fresh fruit salad has a big sticker on the container that says you only pay 3.49 per pound, but the sticker that the cashier scans rings up 4.99 a pound. How dishonest can these crooks be? This is unacceptable.

Decent prices, but sometimes u get adds about sales in shop, and items can be sold out

The real store is more than great, especially in NJ. The prices are really good for more items. The website itself is a different story, it has a really bad UI and the feeling it gives you is just to search for the item in a real store or on another online store.

In just a few words, ShopRite meat in Monmouth County, especially the meat. You purchased meat and the top of the package looks great. You get home, open the package to wrap meat in freezer wrap and the meat was disgusting. 🤮🤮 I will never return back to ShopRite for meat. The meat department can careless just like the Deli, same. It will be buy my meat from ACME and goodbye ShopRite. 😡😡😡

I do not like the all self check out. It takes a long time to load your grocery on the belt and then bag them. The check out lines are long and I really feel bad for older customers . Who ever thought this was a good idea got it wrong. I was a long time customer and now I will be shopping at a grocery store with cashiers.