Crystal Q.
This is not for the business itself....
This is not for the store itself its to do with one single pharmacy staff I've had the unfortunate experience of having to deal with the most unsatisfactory and poor customer service I have ever experienced for any business anywhere in the United States as an adult its been so distasteful! I still kept them as my pharmacy because they had later open hours and open 7 days a week that was my ONLY reason or after my 1st month I would have left. The opening pharmacist or assistant you have the unfortunate luck she always is the one to a swear the phone you can already hear in her tone she obviously has her intolerable and rude like attitude like your wrong to start for calling the pharmacy and already a deep loud sigh comes through the phone my first time I do not know this woman or anything about them and I go from a smile and wanting to be my cheerful friendly self and say good morning how are you, I hear "This isn't a line for conversation, its a business line what do you need!?" Right there made me pull my phone away and look at it as if surely I'd dialed the wrong line, no not so. I continue ok then I have some medications that were sent there this past Thursday and want to make sure they are ready before I go to pick them up, I hear a other rude breathe escape her prudish mouth, "well first How do I know that I don't know your name date of birth and if they were even sent here or even due to be filled in the first place so you will need to tell me your name then date of birth and understand you aren't the only person having medication filled from us" now this is Monday at 10:30am it had been 5 days I patiently waited before bothering to call and check, she then says what medicine is it your wanting to know is ready anyway?" I named 2 of my psychiatric medications then I hear her trademark gush of rude air escape her mouth and a dry "OH the blank blank blank is why your in such a hurry for me to stop what I'm doing to answer your abrupt call and rushing to find out of we have THAT medication of course! Ok wow lady im a new customer its been 5 days im kind and courteous through each discriminatory I sult she's already thrown out 6 or 7 in the 2 minutes She's had me on the phone, then I hear "just hold", I'm seething by then and biting my cheeks to keep from blowing a few choice words into the phone, after quite a long hold she loudly picks the phone back up yes well the one you were so worried about getting was not due until yesterday anyway but yes we have your other medications you weren't even concerned about the others" well lady you never gave me the chance to say anything g for myself from all the rude sighs and moans gritting through your teeth to allow me to ask or even say anything! Then she says but you will just have to wait u til after 4 o'clock to pick them all up because I don't have time to stop just for your blank blank blank a narcotic thats highly addictive which I'm sure you are aware!" Like are you kidding me. I want to scream so many profanities at this hateful employee but I'm a brand new customer and it was just her I had the nightmare of an experience with maybe she has her period, doubtful she sounds like the tone suits her all day everyday she's got it down so well!! Almost 3 years later trying to skip Monday and Tuesday mornings every month but get her no matter when she's still the same distasteful rude worst employee I've ever seen or heard of!! And I'm still polite but today that was just it!!! She's overstepping and downright unbearable and I'm going far as I can to report her and these instances 25+ times !! No more and I've talked to countless other customers that can't stand her hateful tone either. You are in customer service with people experiencing all sorts of illnesses and thats what you do professionally you should change your career.