Nicholas
Great
It's such a great experience
ShopRite Supermarkets is a retailers' cooperative of supermarkets with stores in six states: Connecticut, Delaware, Maryland, New Jersey, New York, and Pennsylvania.
ShopRite (shoprite.com) has 209 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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209 approved reviews, newest moderated first
Nicholas
It's such a great experience
Linda M.
My first few times shopping at your East Windsor location was a joy. Very friendly associates. Now 2 years later customer friendliness has totally gone down. Employees don’t greet you, tell you what your total purchase is, count back your change, etc. on more then 3 occasions I have asked the bakery dept where an item was on sale. Their response each time was, “idk, look over there”! They should know where everything is, it’s their dept. I asked the employee in the yogurt section about a dip they used to sell. His Response” I guess we don’t sell it anymore “! Don’t you know if you do or not? Shouldn’t he have taken the time to find out for me ? I can go on and on, but why bother! Your store needs a course in customer friendliness. Very unfriendly, if they don’t like their job they should find another. Don’t give off your unfriendly vibes to others
Salina J.
I went to pick up my script,cost was $400 could not afford, manager and desk worker help me for more 1/2"hour yo get discount,the script cost me $0.i will give shoprite phamacy an A today.
Evelyn
I really really appreciate the ShopRite Team Bethlehem, Pa 4701 Freemansburg Ave. The online ordering is easy simple and not complicated! The store has plenty of space to park for pick up, they come out with my order friendly and professional. Most of the time my order is fulfilled. If I get a subtituted item it is great quality and price. I had to call one time to talk to someone and the lady was so kind, patient and quick to resolve my issue. I just really like this store and think during this time of pandemic that this team (store as a whole) really need to be acknowledged.
Heidi
SHOPRITE OF RIVERHEAD, NY I had placed 2 pick-up orders with ShopRite of Riverhead, NY. During my pick-up of the first order, the lady loading my groceries was going off on a tangent about not getting any sleep, and some other none sense that I didn't care to hear. Upon reviewing my receipt, before leaving the parking lot, I realized that there was about $30 worth of groceries missing. I went to the pick-up door and questioned why items weren't substituted when I asked for substitutions. The woman began complaining that they had 70 orders to fill that day, and she made it clear that my concern was an inconvenience for her. I had to go into the store myself and shop the rest of my order, myself. I requested to speak with the manager, George, but he was too busy to bother coming to speak with me. So, on the 2nd order with this store, I made sure to list at least two acceptable substitutions in the notes section for each item ordered. On an item, I said that ANY substitute would do. It was tomato sauce, which the store carries about 7 different brands of. When I picked up my order, again... things were missing. On my third order, I did the same thing and I also decided to call the store and speak with the manager, George. This time I was having the order delivered to my home and wanted to make sure that it was correct. George was rude, insulting, and dismissive. Ultimately he ended hanging up on me. I called back to ask for the name of the DM or owner of the store. He told me that I wasn't entitled to that information and hung up on me again. I will NEVER shop at this store again. Rude and unprofessional!
Monica W.
Trying to do online shopping at ShopRite is ridiculous. I started out with 19 people ahead of me after 32 minutes on the phone I was back up to 20 people. If they would like people to use their online shopping they should make it user-friendly. When I called the Bensalem store for help the same person kept referring me back to the 800 number which nobody ever answered. I think ShopRite should get their act together
Roosevelt D.
It is very difficult to move the carts by the isles, they are always occupied by pallets and displays, specifically at the front of cashiers. Also, crossing from supermarket to the parking lots is very dangerous and. They need to redesign and pave that parking lots.
Richard
Decent boutique kind of nicer market. Good meats, vegetables, and home baked desserts. Always clean and pleasant to browse.