MyUS.comReviews of shopping.myus.com

Avoid - this company overcharges and refuses to refund, loses packages for weeks, incorrectly overvalues items and takes days to make the adjustments.

total scam tried to cancel no option to cancel on site had to send email

Wish I could give zero stars as the service is an absolute joke. They've put a huge weight on my package and I have to pay 8 dollars to get them to weigh the package. This is after five attempts for them to accept the receipt for the order. Huge delays, huge inconvenience, huge rip off. Stay well clear.Edit: They then charged me more to ship the goods than they had cost me. Absolute jokers. Scammers.

My.US is now pure Garbage. Stay away! Too expensive. Zero cooperation with your business. Zero communication. Only asian chat customer service. They seize your products without shipping back to a domestic address. They are now scammers.

I was getting lots of sponsored ads for MyUS.com and it looked promising. I did the free premium trial to check it out. I had a package sent to them and it was a disaster. I made a previous review about a couple of issues about mandatory invoices and extreme delays but this is a different one. MyUS.com tried to charge sales tax when no product was purchased at all. I contacted MyUS and they said it was required and wouldn't reverse the Sales Tax charge. Fortunately I processed it with PayPal and sent a refund issue through PayPal. After I escalated the refund request for Paypal to review, Paypal pretty much immediately agreed this was a scam charge and reversed it. Thank goodness for Paypal. Needless to say I canceled my premium subscription and will never use MyUS.com again.

As others recently report they will steal your money once you shop. They advertise that they will ask you about shipping options but instead they will automatically ship with an extremely expensive carrier option. This way they will make money off you and then leave you furious. Which they wont care about since they never thought you would be a returning customer anyway. Just stay away!

I have used MyUS for years for all my purchases in the US. My credit was stolen and my bank returned their payment and MyUS simply cancelled my account while I have packages ready to ship! They will not allow me access to my parcels, a simple response of "We will not reinstate your account" they will not respond to my pleas for my parcels.

They scammed me after adding my debit card to their system, they deducted 1 dollar for 30 days from my account. I blocked my card to stop working. This is a scam. Do not use it.