Kitchen MamaAt Kitchen Mama, our mission is to make cooking easier and more enjoyable for everyone, especially those with weak hands or arthritis. We offer innovative kitchen tools, such as our top-rated electric can openers and multifunctional jar openers, designed for ease and convenience. Our commitment to quality and customer satisfaction ensures that you can rely on our products to help you create delicious meals effortlessly.
Kitchen Mama (shopkitchenmama.com) has 318 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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V J.
Great customer service was able to get a new can opener with a few emails when the original purchaser never sent me the receipt. Thank you
Response from Kitchen MamaJul 12, 2024
Hi V J, Thank you for your review! We're glad to hear that our customer service team could assist you in getting a new can opener despite the missing receipt. Your satisfaction is important to us. If you need anything else, we're here to help. Best, The Kitchen Mama Team
Brian
I had a can opener for about a year and gears stripped and they replaced it very quickly
Response from Kitchen MamaJul 10, 2024
Hi Brian, Thank you for your review! We're glad we could quickly replace your can opener and that you had a positive experience with our customer service team. If you need anything else, we're here to help. Best, The Kitchen Mama Team
Preston
Mine broke. They replaced it. Enough said!
Response from Kitchen MamaJul 5, 2024
Hi Preston, Thank you for your review! We're glad we could promptly replace your can opener. If you need any further assistance, please don't hesitate to reach out. Best, The Kitchen Mama Team
Megan
I’ve had a Kitchen Mama can opener for a little over a year and loved it! Unfortunately it broke recently while I was trying to open a can. I emailed Kitchen Mama customer service and included pictures of my can opener. Although I was right outside the one year warranty window, they could see the problem in the pictures and told me they’d replace it anyway and sent me a replacement free of charge! Customer service was so helpful and even reached out to me twice after my replacement shipped to make sure I’d gotten it. So glad to see a company that still stands by their product. Excellent customer service! (And the can opener is great too!) I would wholeheartedly recommend this company and their products.
Response from Kitchen MamaJul 4, 2024
Hi Megan, Thank you for your wonderful review! We're so happy to hear that you love your Kitchen Mama can opener and that our customer service team could assist you quickly. We always strive to stand by our products and ensure our customers are satisfied. Your recommendation means a lot to us. If you need anything else, we're here to help! Best, The Kitchen Mama Team
R. S.
The device, sadly, is an example of poor design not well executed. Every time I tried to open a can, the opener got stuck. (Poor execution.) The only way to free the opener is to open it and remove the batteries! (Poor design.) Even then, prying it off a can is much more difficult than simply using a mechanical can opener. The one time I did get it to successfully open a can, the lid -- supposedly safe to touch -- cut my finger. (Poor design? Poor execution? Both?) To add insult to (literal) injury, I could not return the device because the company requires all original packaging in perfect order. Amazon this is not.
Response from Kitchen MamaJul 8, 2024
Hi R. Shaw, We're sorry to hear about your experience with our can opener. We couldn't find your information in our database, so please reach out to our customer service team directly. We are committed to making things right and would like to look into this issue further. Best, The Kitchen Mama Team
David
While my Kitchen Mama was opening a can it malfunctioned. I reached out to their customer service support team and after a few questions they had me a replacement on the way. The whole experience was great. Highly recommend Kitchen Mama and their team!!!!
Response from Kitchen MamaJul 3, 2024
Hi David, Thank you for your great review! We're sorry to hear about the malfunction, but we're glad our customer service team could quickly assist you and send a replacement. Your recommendation means a lot to us! If you ever need anything else, we're here to help. Best, The Kitchen Mama Team
Silvey
When my original order broke, Kitchen Mama sent me a replacement. I like the can opener because it's convenient and easy to use. I have RA and my hands hurt sometimes. Kitchen Mama's can opener makes it easy to get meals completed!
Response from Kitchen MamaJul 2, 2024
Hi Silvey, Thank you for your kind review! We're glad to hear that our can opener has been helpful and easy to use, especially with your RA. It's great to know that we could promptly provide a replacement and make your meal prep easier. If you need anything else, we're here for you! Best, The Kitchen Mama Team
Barbara S.
Customer service was the best, most pleasant I have encountered in *years*! Very willing to listen to the customer and remedy a problem with their product. Highly recommend this company & product!
Response from Kitchen MamaJul 1, 2024
Hi Barbara, Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with our customer service team. Listening to our customers and resolving any issues is very important to us. We appreciate your recommendation and support! Best, The Kitchen Mama Team
