Kitchen Mama Reviews | Read Customer Reviews of shopkitchenmama.com

Kitchen Mama Reviews | Read Customer Reviews of shopkitchenmama.com

Kitchen Mama reviews

318 approved reviews, newest moderated first

Lucille P.
May 29, 2025
Absolutely amazing customer service!!
Absolutely amazing customer service!! I had a problem and they immediately responded and sent me a brand new replacement. Can’t recommend this company enough, especially Nicca!
Response from Kitchen MamaJun 2, 2025
Hi Lucille, Thank you so much for your kind words! We're thrilled to hear that Nicca and our team were able to help you quickly and make things right. Your recommendation means the world to us, and we're always here if you need anything in the future! Warm regards, The Kitchen Mama Team
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Michelle M.
May 22, 2025
Amazing customer service along with the…
Amazing customer service along with the great products. I have the automatic can opener which I loved, but after almost a year it had stopped working suddenly. The customer service team still worked with me to get me a replacement even though it had been almost a year! They were very responsive and helpful with questions.
Response from Kitchen MamaMay 26, 2025
Hi Michelle, Thank you for your kind review! We’re so happy to hear that you loved your automatic can opener and that our team was able to help with a replacement, even after nearly a year. Your satisfaction is incredibly important to us, and we truly appreciate your kind words about our customer service and products. If you ever need anything else, we’re always here to help! Best, The Kitchen Mama Team
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Carol Paul W.
May 20, 2025
Excellent Customer Service
I have never experienced a company with such excellent customer service as I have experienced with Kitchen Mama. I purchased the hands-free opener and love it so much that I purchased one for my sister and she absolutely loves it as well. After a few months I had a problem with the opener detaching from the can. I contacted Kitchen Mama and they emailed me back immediately. It took me a few days to respond and their representative, Nicca actually emailed again just to let me know that they were checking up and asking if there was anything they could do to help. After troubleshooting, she sent me another opener immediately. She was really good about giving me a tracking number and keeping me posted on the shipping. I was actually super surprised with their customer service. What a great company!
Response from Kitchen MamaMay 21, 2025
Hi Carol, Thank you so much for your incredible review! We're thrilled to hear how much both you and your sister love your Kitchen Mama openers. We're especially glad Nicca could support you so thoughtfully and make the entire process smooth and stress-free. Your kind words truly mean a lot to us—thank you for recognizing our team and for being such a valued customer! Warmest regards, The Kitchen Mama Team
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Denise A.
May 20, 2025
Very helpful Customer Service!
After 4 months, our original Kitchen Mama opener stopped working. I contacted their Customer Service and they were very prompt in their reply and very helpful. The opener was quickly replaced with a comparable model. Thank you!
Response from Kitchen MamaMay 21, 2025
Hi Denise, Thank you for your kind review! We're so glad our customer service team could assist you quickly and get a replacement sent out without delay. Your satisfaction means a lot to us! If you ever need anything else, we’re always here to help. Best, The Kitchen Mama Team
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paul S.
May 19, 2025
great service
fantastic customer service and communication!!!!
Response from Kitchen MamaMay 21, 2025
Hi Paul, Thank you for the 5-star review! We’re thrilled to hear you had a fantastic experience with our customer service and communication. Your support means a lot to us! If you ever need anything else, we’re always here to help. Best, The Kitchen Mama Team
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Rachael S.
May 18, 2025
Perfect can opener for people with arthritis in wrist or hands
After being diagnosed with arthritis in my wrists, I discovered this can opener. It’s perfect and requires no wrist strain. I shared a video of it opening a can to my hand therapist so she could show others with wrist issues how easy it can be to open a can without cranking an opener. Recently, I was having trouble with the can opener releasing the can top when it was finished opening the can, I reached out to the company and they suggested that I try several things to trouble shoot the problem. After doing so, it still didn’t resolve the problem and I was sent a replacement opener. They even followed up to see if I had received the replacement opener. They have excellent customer service and were so prompt in replying to my initial inquiry.
Response from Kitchen MamaMay 19, 2025
Hi Rachael, Thank you for your wonderful and detailed review! We’re so happy to hear that our can opener has made things easier for you and that you even shared it with your hand therapist—what a thoughtful gesture! We're also glad our team could support you with troubleshooting and a replacement when needed. Your kind words mean the world to us, and we’re always here if you need anything else. Warmly, The Kitchen Mama Team
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Cassandra P.
May 17, 2025
Great Product and Customer Service
I bought the electric can opener for my mom for Mother’s Day. She is a senior with arthritis and is unable to use a crank can opener anymore. This was perfect gift! Unfortunately, when she opened her gift on Mother’s Day is was the incorrect product. I emailed Customer Service on Mother’s Day to let them know. They emailed back that day on Sunday, apologizing for the inconvenience and shipped the correct immediately. Mom received her gift that Friday! They even reached out to confirm the delivery. Excellent Customer service and great product! Highly recommend!! A+++
Response from Kitchen MamaMay 19, 2025
Hi Cassandra, Thank you so much for your thoughtful review! We're honored that you chose Kitchen Mama as a Mother’s Day gift, and we’re glad we could quickly make things right. It’s wonderful to hear that your mom is enjoying the can opener and that our team was able to support you promptly—especially on a Sunday! We truly appreciate your kind words and recommendation! Warmly, The Kitchen Mama Team
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Taylor K.
May 12, 2025
Great customer service
I love my kitchen mama but when it broke I was so upset. I emailed them and they quickly replaced one right away. They are great to work with and made a great product!
Response from Kitchen MamaMay 13, 2025
Hi Taylor, Thank you for your kind review! We’re so glad to hear how much you love your Kitchen Mama and that our team could quickly step in when there was an issue. We’re happy to have made things right and truly appreciate your support! If you ever need anything else, we’re always here for you. Best, The Kitchen Mama Team
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