AbundaReviews of shopabunda.com

From beginning to end ,Kathan and the team helped tremendously purchasing,shipping,recieving, confirming my order. . The communication , professionalism, understanding set things smooth for my purchase. Something to consider , to make any purchase smooth, from any company “those who are skeptical”. Do your research as well as payment plans options , theres more to a process than just the best prices.

I ordered a Blackstone Griddle, first the delivery time was faster than expected. I opened the box and put the griddle together, thought to myself, this isn't what I ordered. They shipped me the wrong griddle. So I emailed customer service, they got back to and had me take pictures of the griddle that I was sent. Yes, it was the wrong item. They asked for me to give them couple day to check into the matter. They came back and offered me a discount if I wanted to keep the griddle and I said no, I would like to sent it back for the one that I ordered. Then, they came back and said that they were sorry for the shipping of the wrong griddle, I deserved a lot better than receiving the wrong grill from the seller. Carrie, is fantastic, she handled my situation perfectly and she was processing me my full refund and that I can have this grill as well. She also stated, Nothing is more important than regaining my trust and all of them there, also, hope that I will allow them to welcome me back again soon. I have never had a company do anything of this nature before. I defiantly will be back again.

It’s two days after the ETA and the order hasn’t even shipped yet and all I can get in reply is we’re waiting on word from our warehouse why an eta if you not even able to communicate with warehouse and get items prepped.

They shipped the wrong lower cost product and would not work out an acceptable solution. Overpriced products and no responsibility for their third party vendors.

This is a great company, I can’t say enough about it as well as the customer service!! Such an overall great experience.

Awesome company. Payment plans on anything imaginable. Kathan and Cassie has always been helpful to any of my questions. Thanks!

Fantastic service! Such an easy platform to navigate. Every product I’ve ever needed and pricing on the payment plans is great. I have reached out to their customer service a couple of times and they were very helpful. I couldn’t recommend Abunda enough!

Customer service is lacking! I’ve been trying to get ahold of someone for the past three days. Everytime it says someone will get ahold of you soon, nobody does. Placed multiple orders needed by a certain date for a trip, that were set to be delivered tomorrow and nothing has even shipped yet. I guess I would have been better off just ordering through Amazon directly. Not impressed.