AbundaReviews of shopabunda.com

Items were missing. I reached out to customer service and they took the steps to go above and beyond to make sure the issue got resolved.

I have read reviews complaining about the product. The product does not come from abunda it comes from Amazon and then people are complaining that Abunda is charging a fee and that Amazon is cheaper..... OF COURSE AMAZON IS CHEAPER AND OF COURSE ABUNDA CHARGES A FEE. they offer a service for financing if you dont need financing DON USE ABUNDA. and do you expect abunda to not charge a fee? So they should just do this for free? It is astonishing to me how stupid people are..... the reason I didn't give Abunda 5 stars is it takes them a very long time to send you your item compared to Amazon not sure why it takes so much longer.

Went through payment options and selected PayPal pay later. After I hot done entering all my info it somehow went back to the full price coming out of my bank. PayPal said it wasn't on their end and to cancel thru Abunda, however there is NO way to cancel because that button is now unavailable. I NEVER agreed to full price payment and this is going to make bank account go $1000 in negative! They responded quickly and refunded the money before it destroyed my financial accounts. I will forever be thankful for their quick response.

Let me explain something - Originally, I felt much like the other frusterated customers in this thread. However, I've since had the opportunity to speak to one of their agents, Cassie who went above and beyond for me. She was extremely kind, very professional & also demonstrated some patients of her own. She was also incredibly knowledgeable & what she explained to me was that, they were bombarded almost over night with an overwhelming amount of orders, with only a limited amount of help. Yes, we can all say "be prepared for this stuff". It's pretty easy to say and as a consumer you feel justified. I get it. Only yesterday I shared these same feelings and opinions. But after speaking to this very sweet & genuine employee, I was able to put myself in her shoes & I gotta be honest, I'm glad I did! There's no doubt in my mind after having this conversation that not only are they getting this under control as we speak, but future situations similar to the ones in question are highly unlikely & the success of Abunda is absolutely inevitable! Not sure what her position is exactly at Abunda, but something tells me she's more than just a customer service representative. But that's just a guess. She was very passionate about her work & so upset at what had happened and based on the sincerity of her words, I would absolutely 110% give Abunda another shot! Be patient, open minded, Kind, and Happy New Year everybody! Thank you again Cassie!