ibrahim B.
Unprofessional and shady + update
Hey everyone I don’t like talking bad about companies, but this is outrageous and unprofessional. I’ve been contacting them and asking them for help for almost 8 days now, just to get a shitting order number but they kept giving me the same “Thank you for your patience! As soon as the tracking information is provided, I will send it to you.”. At first I thought they shipped it out immediately, but turns out they gave me someone else’s shipping order number and made it seem like my order was really shipped to me till I seen the UPS picture and it was not my scooter I had to send in proof that it wasn’t my item or even shipped to me at all and now every time I try to get a hold of him I get the same reply still. Please help me get in contact with someone that will actually help me thank you. Ibrahim Bashir Order number: R518708608 UPDATE: I finally got some real help and my item has been shipped out there seemed to be an error on posting the shipping part but I finally got it after 8 days
Response from AbundaJul 19, 2025
Hi Ibrahim, Really sorry for the runaround you had here. I can imagine how frustrating it felt seeing someone else’s UPS photo and getting the same canned line over and over 😕. Because we operate a marketplace we were waiting on the supplier to push the correct tracking, and they unfortunately sent the wrong number first. That is on us to catch faster. The good news: your scooter shipped with the correct details and shows delivered on July 18 via FedEx. We’ve flagged the supplier error so you do not get repeat non answers next time. As a thank you for your patience, here is a code for your next order: TP20 (just enter at checkout). If you’d prefer a custom discount or have any other issues, email us at [email protected] and mention your name / order number. I’ll make it right 👍 KN Abunda Team



