AbundaReviews of shopabunda.com

Response from AbundaAug 28, 2026

Hi Carl, we’re sorry for the delay here. We had an unusually large surge in orders and messages, which put us a little behind, but we completely understand how frustrating it was to be left waiting after sending everything we requested. We’re now in touch with you, and return labels for all of the items have been sent. One item has already been processed and refunded, and we’re closely monitoring the remaining returns to make sure your refunds are completed as they are received and processed. Your return was started on time, so the delay on our end will not affect your eligibility for a refund. We appreciate your patience, and we’d love the chance to give you a better experience next time. If you decide to shop with us again, please use code GJSA6O0 on your next order. -KN Abunda Team

Response from AbundaMay 2, 2026

Hi Tina, I’m really sorry this has felt so frustrating, I completely understand how concerning a delay like this can be. I took a close look at your order and want to clarify what we’re seeing. We received 8 out of the 10 items and those were refunded on March 14. We also have a message from you confirming you planned to keep the Cameo, and we haven’t received a return for either the Cameo or the Brother printer, which is why those two items haven’t been refunded. That said, if you did send them back, we absolutely want to make this right. Please email us the return details or tracking info and we’ll take a look right away! We’re here to help and get this sorted for you as quickly as possible. KN Abunda Team

Response from AbundaMar 10, 2026

Hi Paul, I am sorry to hear about the trouble getting your order canceled. That is definitely not the experience we want for you. We were not able to locate an order with the details from this review, but we are more than happy to help get this sorted out for you. Please reach out to us through live chat on our website or email us at [email protected] with your order details. Our team replies within 24 hours or less, and we will gladly help cancel the order if it has not already shipped. We appreciate you bringing this up and we are here to make it right. 😊 KN Abunda Team

Response from AbundaMar 12, 2026

Hi Brandon, Thanks for sharing your feedback. I’m really sorry to hear this was your experience. That’s definitely not the impression we want anyone to have. Abunda works as a marketplace, which means the prices and deals you see usually come directly from the seller (often Amazon or other retailers). We focus on giving customers more ways to pay, including options that are advertised as no credit needed, like our lease-to-own plans. We also offer other plans where applying does not hurt your credit. If it ever seemed misleading, we’d genuinely like the chance to clear things up and help. You can find more details about how credit checks work here: https://support.shopabunda.com/en/articles/5692779-will-using-abunda-affect-my-credit-score If you’re open to it, feel free to reach out to our support team so we can take a closer look and make sure you get accurate info and the best option available. We’re always happy to help. 🙂 Thanks again for the feedback. It really helps us improve. KN Abunda Team

Response from AbundaFeb 22, 2026

Hi Ezekial, We are really sorry to hear how frustrating this felt. That is never the experience we want anyone to have 😔 We did respond to each of your messages within our usual 24 hour window, so it is possible our replies landed in your spam folder. According to UPS tracking, the package was picked up from a UPS Store on 2/16. We also sent a few emails to confirm that this was you. If it was not, please let us know right away so we can take immediate action. We are always happy to contact UPS directly when a hold happens. If there was any delay in communication, we truly apologize. That is not the level of service we aim for. We care about making things right. If you are willing, please reach back out so we can personally review everything and ensure you are taken care of. And for you or anyone else reading, here is a coupon code you can use for your next order if you would like to give us another shot: TP20 KN Abunda Team

Response from AbundaJan 11, 2026

Hi Jon, I’m really sorry for the letdown here. You ordered with every reason to expect a Christmas delivery, and we did not meet that. Abunda works like a marketplace where sellers ship items directly. In your case, the seller created a label but never handed the package to the carrier. We kept pushing them for movement and, when it was clear it was not going anywhere, we processed a full refund on Jan 6. We also removed that seller from Abunda so this does not happen to someone else. I know that does not fix the disappointment on the holiday. As a make good for you or anyone reading, here is a code for a future order: TP20. If there is anything still unresolved on your side, reply here and I will take care of it right away. Thank you for giving us the chance to make this right. KN Abunda Team

Response from AbundaJan 11, 2026

Hi Joseph, I’m really sorry for the frustration here. I checked your case and we replied to each message. It looks like our emails may have landed in spam. We also sent a prepaid return label on Dec 23 by email. Please check your spam or junk folder and let us know if you do not see it and we will resend right away. Once the item is returned, we will process a full refund right away. We want to make this right. If you reply here, I will jump on it and confirm the return and refund details. For you or anyone reading, here is a thank you code for a future order: TP20. KN Abunda Team

Response from AbundaDec 8, 2025

Mika, I am really sorry for the experience you had. I looked into this and can confirm we processed a full refund on Dec 4. The $40 offer was meant as a goodwill gesture after the issue was resolved. If our outreach gave you the wrong impression, that is on us. I want to make this right and restore your trust. If there is anything still unresolved with your bank or Affirm, reply to our last email and I will handle it personally. KN Abunda Team