Shop4SeatsReviews of shop4seats.com

We decided to update our 2006 Damon Challenger and wanted to purchase new furniture. We found the Shop 4 Seats website and called and worked with a very informative representative, Alex. We were a little hesitate to order over the internet but couldn't find any place with better pricing and quality than Shop 4 Seats. We received our RV furniture all the way from California to Ohio. Everything came in great condition and the colors were what we expected. It was a great experience and we would recommend Shop 4 Seats to anyone. So, if you want to upgrade your RV furniture take a look at Shop 4 Seats!

Ashley was a great help with my problem. She was very interested in helping with a solution. I could not ask for someone to be concerned about helping to resolving my RV problem!!!!!!!! James Sheehan Furniture destroyed in fire at upholstery shop.

I purchased a new bench seat for my 1977 Ford F250, the high back style picked pattern, colors. My wife placed the order with a sales Rep they were very helpful said it would be about 6 weeks to arrive it was 7 one week late was no big deal. Removed old bench seat unpacked new and began installing the new seats to the new frame opened the box with the new adapters they were not even close to what was needed to install these seats. My wife called customers services it took a few days for someone to return the call and they kept telling her that they were the adapters for that kit. she told them there was no way these adapters were going to work with the seats we ordered. C/S said they would look into it and get back to us that return call took another few days to return. Again they indicated they were the correct part. Pictures of the parts page was email along with pictures of the old adapters to C/S, and there goes another few days for a response back. When they did call back they said they would send the correct part and that it would be mail within 48 hours it took over 2 weeks to arrive...well not to our surprise they again were the wrong part. My wife again called C/S and asked to speak to the manager she was transferred to the manager and had to leave a message another couple days passed be for the call was returned. She explained the issues and asked us to send pictures of old adapters along with the inside of the truck with measurements we sent a lot of pictures so there would be no misunderstanding. Once pictures were rec'd the manager called us she said she would talk with the production team and get back to us. The next communication was when an email was sent with the invoice of part they were going to send the invoice was dated 6/15/16 and would ship within 48 hours well as of today we have still NOT rec'd the new part. Several emails have been sent to the manager because she would not return any phone calls. After all that I talked to one of the mechanics fabricators at work and he was able to make a new set from my original mounts by drilling out the sliders and welding a steel plate on top of the bolt onto their seat frame. After 3 months time I would say they make a very good product I am happy with the seats and the color....but very very disappointed in their follow up after purchase considering the item has to be paid in full before the item will ship. They lose nothing by not fixing after purchase problems, so they make a good product but offer little or nothing to help in fixing any issues.

We purchased and put in all new furniture from Shop4Seats. I'm not the handiest guy and had several questions for Alex Osorio and John Jasso and they were awesome, always emailed back quickly with great advice. Everything looks incredible, we're very happy with all the furniture and new lounge that Alex suggested. I will recommend Shop4Seats to everyone that asks.

I'd like to compliment Richard Valdez for his overwhelming cooperation in helping me with a shipment that we had coming. He was so helpful in transferring us to a particular individual responsible for shipment. That individual didn't respond so I referred back to Richard. He was kind enough to follow up for me and get the information that we requested. The shipment was received in good condition. He has been the only one that has immediately taken our needs into consideration and we appreciate him. Thank you, Richard.

Horrible customer service. We called their customer service line to find out production times and we were told 5-6 weeks. When we placed the order a few days later, we were given a ship date that was 8 weeks out. This is a big difference from 5-6 weeks. Not happy with this at all. When the estimated ship date came (8 weeks later) we received no information, so I called customer service. Customer service told me it was still scheduled to ship on time that day and that I'd have the tracking information e-mailed to me the next morning. The next day I didn't receive any e-mail from them, so I called again. The CS rep said he was going to check with shipping and would call me back in 5 minutes. I called back in again a few hours later when no one called me back. This time I was told it wouldn't ship for another few days and that they couldn't do anything to expedite it. The communication from Shop4Seats is absolutely horrible. Wish I bought somewhere else!

Great Job to Clara. Clara knew exactly what I needed at a great deal. Thanks again for the help.

Clara/Clarissa was wonderful to work with. She answered all of our questions and helped us place an order for a double recliner for our RV. She made everything easy! Thanks!