Shop4SeatsReviews of shop4seats.com

The seats are amazing. Exactly what I wanted and ordered. So popular- there was even a 2 month wait after the order. I saved for a long time to purchase new seats for my rig, and splurged on some extras: Heaters, lumbar, and massage. So when they finally came, I had them installed. My only problem- the seat massager not working. The fix took from July until October 1st. The length of that was mostly due to slow or often non existent response times by email. Re routing through the phones not even able to find my order. Needing to speak to technicians who were never there. Ultimately, two external parts shipped to try and replace did not work- so I had to take the brand new seat to a local upholstery hot rod shop and pay out of pocket for the repair- then wait to get reimbursed. I got three different quotes and had to drive with the seat to all three and have then inspect to get a price. Shop for seats needed to approve the amount before proceeding- which I understand. Ultimately, they reimbursed me for the repair, Richard eventually took charge and stayed on top of the process to see it through, and I couldn't be happier with the seats. It's frustrating spending so much time on something so so simple- but, now that it's done- I can say the seats were well worth it. In the end they made a customer, and sometimes things happen. When they do the timing is key to that satisfaction, and customer service experience.

Ordered seats for my wife's truck and couldn't have been happier with them they looked great. Had a recline handle damaged in shipping, called up and talked to John Jasso told him the issue. He said no problem and have new replacement on the way. Im happy to recommend to anyone needing custom seats. Thank you for the help and great seats!

Swapping out motorhome furniture is not a slam dunk. Issues do arise and you can be sure that Shop4seats and their staff like John Jasso will be there to assist. John made maximum effort to meet our deadline along with obtaining necessary modification instructions needed to complete our motorhome upgrade. This company is highly recommended and we would certainly use them again.

I had so many questions and did not know where to start. I called and talked to Clara and she helped me find what we were looking for and to make sure I could still fasten without having to take our RV to an installation shop. I recommended to call Clara for great service.

I found this local shop that makes bases and other goods. I don't have to shop for a used base for my van. I ordered a brand new one at wholesale! Thank you Clara for great customer service and support.

For the past few weeks I have been searching online and calling companies that sell RV furniture. As a first-time customer with Shop4Seats, I was initially impressed with your online selection choices and prices. Then I made a call. From start to finish, Alec Al-Eissa was courteous, knowledgeable and helpful as I made a sofa sleeper selection (Frontier II Sofa Bed with Arms). In a day and age where customer service is not often a priority, Alec answered my questions thoroughly and offered additional information so that I was informed about my choices. I must say, I am very impressed with your company and look forward to not only my order arriving but to other purchases in the future. Not only is your website first-class...but so is Alec.

Ordered a set of Aristocrat seats from Shop4Seats, received them quickly and loved the quality, easy to install, and very nice looking. Found though that they didn't fit the interior of my 1972 GMC pick very well, they where to large. I called their customer service and talked to Richard Vadez, he listened to my issue and said he would discuss it with the engineers and get back to me, a few days later he came back with a list of seats that they felt where better suited for my application and he told me to chose one and let him know. I chose the Cobra low backs and let him know he stated that they would give me full credit on the original seats once I return them, which I agreed too, they charged me for the new seats and sent them out, received then very quickly and they fit perfect, high quality and look great. I boxed up the originals and they sent a call tag, And I received my credit quickly. Exceptional product, and a big thank you to Richard Vadez for fantastic customer service, always answered my emails and handled the whole purchase very professional. I would recommend this company and their product to anyone, I would also recommended that you talk to customer service before you order so they can help with fit for your vehicle, I just ordered by myself and I didnt get the correct ones for my application. Thanks again Richard for a great shopping experience John C, Mayer, MN

I just ordered two new captain chairs from Shop4Seats and I had the pleasure to do my transaction with Alec Al Eissa who made my purchase very easy and thanks to his knowledge seing a picture of what I have in my class A RV he corrected me in my color choice which had been wrong if he had not seen the color I have now!! Beige or ivory or almond is close to the same to me so Thank you ALEC for making sure I have the right color!! Transaction very easy through Pay Pal!!! Thank you Shop 4seats for a very pleasant expirience !!!!! Manfred Gilow