Sean M.
would give 0 stars if possible
I purchased seats, seat belts and fabric to redo the inside of my truck on 2/29/2016 and 3/08/2016. I received the first part of the order on 4/22/2016 and the second part of the order on 4/30/2016. I was told that they had lost part of the order and that's what caused the delay. Once i took the second part of the order to be installed, I found out they didn't even send me the correct brackets. I called and spoke to a customer service representative who told me that they would over night the brackets to the company installing it. I also had the installer call and they told him the same thing, that they would overnight them. Now a week later I just got off the phone with another customer service representative and he proceeded to call me a liar and say that they never overnight anything; he will be sending them out in 2-3 business days. So now here I am 2 months later with no brackets, no form of transportation and really no end in sight. The least they could have done was take accountability for their never ending list of mistakes. If my truck wasn't completely torn apart waiting on those brackets I would ask for a full refund and return all products. I find it so hard to believe that they are still in business operating like this. I called and complained to the company on 4/23/2016, 4/29/2016, 5/6/2016, 5/10/2016, and 5/23/2016. I still have no resolution. I also am forced to pay the insulation 50.00 for them to make the brackets themselves since the company can not seem to figure out which ones go to my vehicle. I'm sure you can understand what an inconvenience this has been for my wife and I. That is the only form of transportation I have, so for the last month my wife has had to drive me back and fourth to work, while also going to work herself.