Cori K.
I would give no stars if I could
I am updating this review to respond to your comment. I am writing this for my Mother Glady Garry. She is elderly. Do the decent thing and send her information about if she ordered what you sent her. She wrote you an email asking for it and all you did was send an email that it's not your policy to pay for returns. That would be fine except she didn't even order it....Just send her proof that she did. I also went on her email and asked for proof she ordered it and you ignored me as well. You obviously don't care about your customers. She had her credit card deleted and got a new one so you couldn't charge her again for something she DID NOT purchase. I would give no stars if I could. My elderly Mother received an order that she did not even order. The company won't pay for return shipping and they can't even show proof that she ordered it. Buyer beware. They are the middle men for companies in china. They don't even stock. The crap they send is knock off. They aren't even real crystal. It's glass. Go on Aliexpress. You can see the exact item for a fraction of the cost. I found what they sent my Mom there. Go to aliexpress.com and type in a description of your purchase. DO NOT ORDER FROM THIS COMPANY!!!
Response from AtPerry's Healing CrystalsAug 24, 2020
Dear Cori, 1. According to our refund policy, anyone can return their order if it's not to their taste, and receive a refund. 2. It looks like you are not our customer, and I cannot find your order on our system in order to process a refund. 3. It seems like you've posted several reviews in different and fake names. Is this some kind of extortion plan or competitor review? We are not engaging in such activities as we are a honest business. We understand that some customers will not be happy with our products and that's why we have a 60 days money-back guarantee, no questions asked. But if there's no problem with the product, you will have to cover the shipping fee ($3 in the USA). Thanks! Perry.



