Shoe CarnivalReviews of shoecarnival.com

Been here so many times but this time Bramdon stood out. I have never had service this well ever and he just was happy to help my son and I. Will only buy shoes from there if he is there

Absolutely horrible! I would never make another purchase from this company online or in store. I made an online purchase that took a week to receive, then the shoes were not what I expected at all, and they are giving me super hell about getting my refund back! They originally say within 2-3 days for it to be processed after that time frame I still haven’t received my refund and now they are telling me 10 business days! I am not understanding why this company has such a long turn around time but they suck! And customer service is a joke! They can’t tell you anything at all just that it’s still being processed. Why does it take so long to process a return? When I originally made the purchase they took the money immediately and I didn’t hear anything about my purchase for 4 days after it was originally made then my delivery date was for an additional 4 days out! Like wow!!! Never again will I make a purchase from them! On top of that, their shoes are slightly irregular which explains the great prices. Save your time and money!

Horrible! Day of expected delivery, tracked my order just to see it was returned due to ‘incorrect address.’ Was told to reorder and pay and once product returned to warehouse i will be refunded. So my card will be charged twice. Was told by 2 people not to order online from them and i should have listened. Never ordering from them again!

I've been purchasing the same New Balance shoe for work for over eight years. Shoe Carnival was completely out of them due to the arrival of New Balance's latest version of the same shoe. The new version of the shoe was very narrow compared to the last version and of cheaper quality. I wrote a review regarding the new version next to other reviews regarding that particular shoe on Shoe Carnival's site. They never posted my review. Beware Shoe Carnival uses deceptive practices and doesn't really care about their customers purchasing a shoe from them that performed very poorly and couldn't be worn.

I got some Kyrie Flytraps (green) and they came in perfect condition and were pretty cheap for such a high demanded basketball shoe. My jumpshot is much better now

We buy my son's school sneakers there every year and my husband gets his work shoes there. We have always had good experiences at their Blasdell, NY location and their website.

Never go to the shoe carnival in Okeechobee Ashlee was laughing at the choice of shoes I have and I think it was really mean so I'll never be shopping there again

Ordered online. Never again! Charged me twice. Called and they hold the amount of order then charge again and will eventually refund the hold. Spent $170. Holding $170. $340 out of my account. That's crap!