Shoe CarnivalReviews of shoecarnival.com

shoe carnival might be the worst shoe place that you could go to. it’s a shame that such a hard-working employee like eli boyer has to work at such a s**t hole.

Worst experience once again ordered shoes they sent to the wrong address twice now!!!!!! And because I used cash to pay it will take 8 weeks to get your money back from them!!!!!! My shoes are 2 hours from me DO NOT ORDER SHOES FROM THESE PEOPLE HERE IN BILLINGS, MT

Ordered a pair of Nike and got them the day after

SHOE CARNIVAL = HORRIBLE!!! stay away from this business by NOT giving them your $$$ I ordered and received three pairs of CROCS - all 3 DEFECTIVE! SIZES TOTALLY OFF!!! One foot was either too big (width/length) it did not matter which foot. I have bought crocs at the CROC STORE and I have NEVER had this issue there. Anyway long story short Their online return process did NOT work so I called customer service they said they would email me a prepaid RETURN LABEL. So far so good EXCEPT that they NEVER did send me the email. I sent them SEVERAL emails requesting the label. I did get an automated reply saying that customer service would get back to me within 24 hours. That never happened. Tired of waiting. Shoe carnival is making it IMPOSSIBLE to return DEFECTIVE SHOES. So I just called my credit card to dispute the charge!

This is a crappy company it's a scam I placed an order and there is no body to talk to even there phone number is not working stay far think twice before you buy from them I placed the order over a week ago still no tracking

I hardly ever buy expensive sneakers. Yesterday I went to s Shoe Carnival. No one greets you or asks if you needed help. Virus or not ,crazy. Couldn't find a place to sit the chairs are in the back of the store. Lets talk registers! One open with 2 people there. One just checks the shoe size(I tried them both on). That's to the left of the register.Then you go to the register to the right if its not occupied with the next confused customer. I never heard either of them say did you find what you wanted or sorry for the inconvenience of the register. Maybe I 'm just getting old but that's ridiculous!! One pair of sneakers in my size for $35.00. Thank God they fit. Will I go back? Probably not. $70.00-80.00 sneakers should be made of something more expensive.

I will never spend money here again. This is by far the crapiest company I’ve ever spent money at. I ordered a pair of Nike slides, and unfortunately also did Klarna payments. Got an email that my order was delivered and yet there was no package. I sent multiple emails and sat on hold for HOURS with no one to answer. Stupid email stares “will get back to you within 24 hours” between me not getting my shoes, opening up a claim with USPS and the lack of customer care. I truly can say I would never recommend this company to anybody. What type of company is run on lies, 24 hours?? How about no communication at all besides telling me you received my money. This is a pathetic excuse of a company . DO NOT BUY FROM HERE!!

0 stars better - bought shoes that the sole literally split apart after about a month. Contacted them within the 60 day requirement. They stalled communication until over 60. Corporate denied accepting a return and replacement and kept my money - but I could use a 15% coupon for next purchase. I don't think so.