Walter
OUTSTANDING
WE USED SHIP SMART RECENTLY. THEY DID EVERYTHING WE ASKED OF THEM PERFECTLY.
The company’s primary focus has always been providing the best customer service in the industry. We realize that moving is very stressful, and our number one goal is to ensure that all of our customers are well informed and comfortable with choosing the shipping company that best suits their needs; and although we realize that price is important, we believe it is our superior customer service that sets us apart from our competition. If our customers have an issue, problem or a complaint we take them very serious and do our best to review, resolve and prevent them from happening them in the future.
Ship Smart Inc. (shipsmart.com) has 759 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Shipping & Logistics · Santa Monica, California
Excellent

Shipping & Logistics · Los Angeles, California
Excellent

Shipping & Logistics · Pomona, California
Excellent

Shipping & Logistics · Sacramento, California
Excellent
759 approved reviews, newest moderated first
Walter
WE USED SHIP SMART RECENTLY. THEY DID EVERYTHING WE ASKED OF THEM PERFECTLY.
Andy W.
"Used ShipSmart to move cross country. Perfect for anyone who maybe doesn't have much stuff and doesn't want to move themselves. They cleared out our apartment and delivered to our new home just a couple weeks later. Everything was packaged very secure and custom crates were built around everything! Awesome service at a very fair price!"
Ellen
Pleasant and helpful customer service. Shipment arrived in excellent condition at promised time.
Jerry
Ship Smart was great in picking up and delivering an almost 100 year old roll top desk and framed picture to the destination in Maryland from California. Everyone involved in the process was easy to work with.
Melissa
Moved from Florida to Las Vegas without a hitch thanks to ship smart. They arrived on time for the pickup and my delivery arrived ahead of schedule. Nothing lost or broken.
Dionne D.
Ship Smart took the stress out of my cross country move. I was referred to them by one of the many hauling companies that I got estimates from for renting a small truck or van. Once I factored in the drive, gas, and lodging, it was way more than I had budgeted for. I'm so pleased with the professional and courteous customer service staff. I was able to schedule my pick up and drop off dates and times. My things were shrink wrapped and put on a pallet for delivery. Not one thing was broken. I was also able to fly and use the service, and not break my budget. I would definitely recommend Ship Smart to anyone.
Riley Socks F.
My furniture was packed to perfection. Best way to ship items that are too small or weigh too little for a big mover. The items arrived in perfect condition and the staff was pleasant and courteous. I would ship with Ship Smart again.
RobnKathy A.
Found ShipSmart online with a few others. Communication was fantastic, information was honest and easy to understand and the actual service was beyond expectations. When the crew arrived, they were professional, made sure they understood what was being shipped, packed the items up with a lot of care and were very careful with all the stuff. We were even given delivery estimates and options throughout the delivery phase. I will use no other service in the future, as ShipSmart was the best decision I made!