L.C.
2 thumbs up
easy to use, efficient, on time.
The company’s primary focus has always been providing the best customer service in the industry. We realize that moving is very stressful, and our number one goal is to ensure that all of our customers are well informed and comfortable with choosing the shipping company that best suits their needs; and although we realize that price is important, we believe it is our superior customer service that sets us apart from our competition. If our customers have an issue, problem or a complaint we take them very serious and do our best to review, resolve and prevent them from happening them in the future.
Ship Smart Inc. (shipsmart.com) has 759 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Shipping & Logistics · Santa Monica, California
Excellent

Shipping & Logistics · Los Angeles, California
Excellent

Shipping & Logistics · Pomona, California
Excellent

Shipping & Logistics · Sacramento, California
Excellent
759 approved reviews, newest moderated first
L.C.
easy to use, efficient, on time.
Barbara
Within 3 hours I was able to arrange the shipment of a piece of furniture of great sentimental value, via 2 e-mails and a lovely staff person who worked with me on the phone. Pick up was on time and price and contract seemed fair. The item arrived on time after a journey of 2,000 miles. I felt quite grateful.
France
We had a very complicated shipping order going to 4 different locations all over the US. Ship Smart handled the entire process perfectly and flawlessly. They were well organized, courteous, helpful, on time and terrific. Every aspect of the shipment to 4 different locations from the pick up, the transport, to the delivery of each one was perfect. We could not be happier and the 4 persons to whom the deliveries were made were very pleased also. We give Ship Smart the highest ratings !!!!!!
JEAN D.
I didn't shop around much and the price seemed high but no complaints about service. Called to see where the 3 x 4 painting was a few days after it was scheduled to arrive and got an immediate and sound explanation.
Mike
Very easy to work with and set up my move. everything arrived in excellent condition. A superb job.
Patrick Hebert, Powhatan, V.
When it comes to smaller household belongings, Ship Smart is the way to go! Friendly associates and easy contract development for shipping services. I have used their services twice now and all schedule shipments have been spot on time and no Damages to any personal belongings. Takes the stress and worries away. Great service period.
Pat
Service was prompt
Linda
They did an excellent job. The gentleman were very professional. They made sure everything was labeled and packed correctly. All items got to their destination quickly and without a problem. I would definately use them again!!