ShipMonkReviews of shipmonk.com

I've had a terrible experience with this company. When I first contacted their customer service, they assured me that their system would integrate with ClickFunnels and asked me to send my products to their warehouse. After they receive the products, they said it would NOT integrate, and start charging me U$ 250+ a month and would not return my inventory. Until this date, they never returned my products. Be aware of this company.

Shipmonk is SCAM - they have stolen several high value watches that were into their inventory and never issued any refund. Besides of that after 6 month of non-using their service because of this problem they have made an UNAUTHORIZED charge to my credit card for $2.000 usd and not issued any credit - had to call to my bank to make a chargeback. They are scammers!

Great experience working with Shipmonk with our Amazon business. Very easy to use interface and integration setup to handle fulfillment automatically. Helpful support. Would definitely recommend

Went to ShipMonk from a recommendation of a good friend. I think the prices are quite reasonable and every person I've talked to there has always been really nice and willing to help.

Ship monk helped us grow our company and was there when we needed them

I had the worst experience fulfilling my small business orders with shipmonk. Internally, we started calling them shitmonk because they were absolutely useless. Not only were we being charged obscenely for storage and shipping rates, but dropping off and picking up our product was an absolute disaster. Products were shipped out incorrectly to customers, boxes were damaged, product was ruined beyond repair. I even talked with Jan, the CEO, only to receive no help or support. When we tried to pull the plug on working with them, they tied up our inventory for a full month, saying we couldn't come pick it up because they needed to pull it all together. I don't understand how it takes 30 days to put 500 small boxes on 3 pallets. Also getting the BOL to our driver was hell. The stress of working with this company started giving me panic attacks, which is the LAST THING I need as a startup founder. When we'd go to pick up or drop off, we had to load and unload all of our pallets OURSELVES, which is actually illegal and violates their "safety requirements." The staff refused to help us, and instead sat around a table munching on chips, watching us struggle with the pallet jack. DO NOT WORK WITH THIS COMPANY! THIS WAS THE BIGGEST WASTE OF MONEY AND TIME SUCK OF MY LIFE. If I didn't work with shitmonk, I'd have $7,000 more in the bank and wouldn't be on Zoloft.

I've talked to many 3PL's across the country and ShipMonk is one of the best i've seen! Their technology platform is top-notch; I especially love the fact that there is an embedded shipping calculator, so you can play with so many scenarios and get pricing. Oh, and their shipping rates are heavily discounted which opens the door for global sales. Highly recommend ShipMonk for all of your storage and fulfillment needs.

Shipmonk is an incredible experience! Very "now"....a bright, vibrant, young fulfillment center, not some dingy old Warehouse. Very simple to integrate with online. Very helpful with every step of the business from beginning to end.