Monique C.
We have the best team at Shipmonk
We have the best team at Shipmonk! Aidan is always available to help with anything that we need.

ShipMonk is where cutting-edge technology meets world-class fulfillment, all guided by our "merchant-first" core value. This allows us to enable high-volume, scaling DTC brands to stress less and grow more. We shipped millions of packages in 2024, fueled by our 2,300-strong team and proprietary technology that gives merchants a unified view of their inventory, orders, and shipping across all sales channels. With strategically located fulfillment centers across the globe, dedicated "mom & pop" support at a global scale, and refreshingly transparent pricing, it's no wonder we've earned a spot on the Inc. 5000 for seven years running. We're not just keeping up with the future of fulfillment—we're building it.
ShipMonk (shipmonk.com) has 399 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Monique C.
We have the best team at Shipmonk! Aidan is always available to help with anything that we need.
Mau P.
ShipMonk really made our whole 3PL and inventory management system seamless. Before we were using a local distributor which overcharged us and consistently brought slow shipping times. After switching to ShipMonk we loved their platform which was easy to use and customer service was stellar. Would highly recommend them for your 3PL needs!
Carissa V.
Shipmonk has been very reliable as out pick/ship warehouse! Aidan is a great communicator and always makes sure we are happy has a company
Susan
We have been using Shipmonk as our prime Fulfillment center for years. No other company we have used in the past can compare to the service we receive with Shipmonk.
T.C A.
This software has expedited the SALES GROWTH of my business by removing the headache of shipping, storing, and hiring staff to package and process orders. With this weight off of my shoulders, I can 100% focus on new product development and effective marketing to continue increasing my business' revenue. The thing I LEAST LIKE about this software is that I didn't know it existed YEARS before! I have been using this software since the summer of 2018. Before that, I was STRUGGLING to keep up with packaging hundreds of monthly orders. Fast forwards years later, we now have THOUSANDS of orders each month. Image if I was still self-packaging my own orders with our current volume. This software is a MUST HAVE for serious business owners that want to build a business that can fully operate on its own. Overall, this software is CRITICAL because it frees my time, gives me location independence to travel, and enjoy my family without worrying about packaging material, processing orders, or interacting with shipping companies. This software gives me the security and confidence knowing that I am building a sustainable business that can and does run without me needing to be present for every aspect.
Bryan S.
Great customer support. Friendly and helpful staff. Simple to use. Effective.
Susan P.
ShipMonk does an amazing job for our subscription box business. Our Happiness Engineer is always available to answer questions and to ensure our builds are set I properly! During Covid the team went the extra mile to manage our shipping costs and to accommodate receiving delays. A+ service and great pricing. Highly recommend!
Jillian
We transitioned to Shipmonk a little over a year ago. Working with Shipmonk allows us to maintain our timely shipping even when there are fluctuations in our order volume. The UI is easy overall. I'm looking forward to future improvements that will provide the clients with more visibility which will also help conserve everyone's time. Our Happiness Engineer is responsive and supportive. If you need fulfillment and shipping services, Shipmonk is a good option.